Give your rule a name and then select Save and turn on. We will feedback your comments to the relevant departments, and we will improve the payment review process as soon as possible to ensure that we provide customers with a faster and safer payment environment. Alcoholic Beverage Sake. Do not give your money to these scammers. Yami keeps pooping up from goggled, which I never heard or order from Yami before, so I goggled customer reviews. Thank you for your understanding and patience. (April 2022) Once its status shows as return to sender, we can help contact our seller on your behalf. Yamibuy is committed to provide our customers with a peace of mind when purchasing from us. We apologize that your order didn't go through our system because of the credit card high-risk control. Our CS email is help@yamibuy.com our phone number is 800-407-9710. products that could cause personal hygiene concerns such as undergarments and adult products are not eligible for return. For smaller orders, Standard U.S. Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues ). Shipping Fresh produce may appear different due to season, weather, and region grown in. I paid the price for 10 sheets facial masks. Once weve received your request, it may take up to 1-3 business days for us to request your RMA with seller.Once seller approves: If the item is in stock, you have the option for a refund or a replacement. For overseas sellers, for safety their package may request signature or recipient on delivery. If your product falls under the below special categories, additional terms may apply: Beauty, Cosmetics, and Skin CareHome Appliances and ElectronicsClothing and FootwearsMaternal, Nursing, Baby Items, Toys, and InstrumentsBooks, Music, Videos, and Educational Media. Please be careful to choose P.O box as shipping address, most of the freight providers do not provide delivery to P.O box (except USPS). Upon receiving your product, if the product is defective, damaged, or dead on arrival, you may request a return within the return period. A place to discuss beauty brands, cosmetics, and skincare from Asia. Due to delayed report it is not eligible for return.4. Please make sure fresh produce, and perishable products are properly stored in freezer/refrigerator to ensure the freshness of your product. Noticeably some of the frozen foods are delivered in normal temperature which isn't the right way to sell. Opened or product no longer in New condition, may result in a 15% restocking fee or more, or refusal of return service at Yamibuys sole discretion. My friends always order from Yamibuy directly shipped from Japan with no problem. Our reveiws need to verify please kindly wait 1-2 business days for updating.Also if you have any question please contact our CS department we will follow up for you.Our CS phone is 8004079710 email is help@yamibuy.com Thank you. Mooncake, Zongzi, Rice Cake Mooncake Sort by flavor Sort by region Sort by popularity. Beauty, Cosmetic and Skin Care ProductsYamibuy, Category:Beauty Products, Cosmetics, and Skin Care ProductsReturn Period:Within 30 days of receipt of shipment. I ordered a chest freezer from Amazon. For information about refunds to a third-party credit card, please contact your card-issuing financial institution. Many Asian products mark the production date on the product, and the shelf life time is displayed in the product description. but customer needs to drop off package to shipping company access point. If you suspect any quality issue or the authenticity of the product, please provide written proof or official documentation. Just make sure you check the warehouse from yami Buy only. After talking to UPS agents on the phone, I found out that UPS not only charges processing fee to clear your customs, they charge warehouse charges on shipments that are held over two business days at a rate of $20 per day and $0.04 per pound. you will not be refunded shipping charges. If you order wrongly. Ordering from Yamibuy is by far the fastest and easiest option to get your Asain groceries. 3. If it is not delivered after 30 days after purchase, please track its status and contact customer service. Ordering from Yamibuy is a good and safe option, and there will be no issues. If you experienced discomfort or have any medical issues. If you need to get in touch with a Yamibuy customer service representative immediately, try using the chat feature on the website. baby formulas are no eligible for return. Companies can ask for reviews via automatic invitations. Were bringing the world closer for everyone to experience and enjoy by making authentic Asian groceries and goods easily accessible to all of North America. We may earn a commission when you use one of our coupons/links to please contact customer service within 15 days from delivery date. Step 3: Once you've filled in everything and you are satisfied with the preview, click . We have price protection policy so that we will try our best to provide the best service and best deal .Thank you for your understanding . No returns are accepted over 30 days. Upon receiving your product, if the product is damaged or have imperfections, you may request a return within the return period. I purchased a very large haul of food and snacks. If you are returning the product due to the following reasons, we will send you a free return shipping label: Product is defective or have quality issue. It is just ridiculous! Read the entire delivery page for more information on Yamibuy shipping. You should expect to receive your refund within 1-2 months. If you used Yamibuy Gift Cards or redeemed Yamibuy Reward Points. I was not happy about phone call to ask a question and l was holding for hours and hours. If needed, usually our seller will provide pre-paid return shipping label, but customer needs to drop off package to shipping company access point. Yamibuy is not liable for any issue with consumable products that are improperly stored. Expires in 6 days. THEY WERE NOT. If a restocking fee is charged, it will be deducted from the total refund amount. Anyone can write a Trustpilot review. " Walmart is another retailer with a good return policy," Sims said. You should check any coupon or promo code of interest on the you can cancel it through PC website. Reach out to It might not be faster than going to a local store, however, it is better if youre ordering in bulk. Almost all of my orders arrived within 5 days. If there is anything wrong with the product. Yes, Yamibuy does sell Alcohol. The item must be in new and unopened condition, and request for a return must be within the return period. If you have the receipt, the refund will be credited back to the original method of payment. I thought to give everyone a heads up in case anyone here was planning to order from yamibuy internationally. Upon completion of inspection of your return our seller, a refund will be issued back to the original payment method in 5-7 business days. If you experienced discomfort or have any medical issues, please stop using the product and seek medical attention immediately. YamiBuy. They'll receive $5 worth of points upon registration, and you'll get $5 in points after they complete their first purchase. All sales are final and cannot be refunded or exchanged. Verified Used 398 Times. Please email our customer service team at help@yamibuy.com to request an RMA, number. Opened or product no longer in, may result in a 15% restocking fee or more, s sole discretion. All returns must have an RMA number. Phone: 1(909)-348-0620 ext.2707 if the product is damaged or have imperfections. I had this problem in the past, where I couldnt find a product I really wanted to try. I've purchased from Yamibuy domestically with no problems. We use dedicated people and clever technology to safeguard our platform. Before an order is shipped, you can cancel it through PC website. And this is backed by many tests from experts. and discount promotions for March 2023. Return Qualification:If you arent satisfied with the condition of the products received from us, you may request a return within the return period. All product pictures are for reference only. we may not be able to offer an exchange or refund. They offer a wide range of products and ship worldwide. 7. All sales are final and cannot be refunded or exchanged. Shop and receive an extra 10% discount when you apply this Yamibuy coupon code at checkout, Note: not all items are eligible for cashback, Receive an extra 5% discount on your entire purchase when you enter this promotional code at checkout, Receive 88% off Sitewide on your order with code. And the best part? Free Shipping & Returns. Some products may have different policies or requirements associated with them. and the reason for the return.Yamibuy Customer Service: it may take up to 3-5 business days for us to inspect and process your RMA. Some products may have different policies or requirements associated with them, please see below for products under special categories. Yamibuy process your request within 1-3 business days. Is your bank account a little light? Upon completion of inspection of your return our seller will process replacement. All items from Yamibuy Marketplace are sold and delivered solely by third party vendors. and state are correct. Just yes, it's me, I'm sketchy, not you. Please ensure you are available to receive the package on the first delivery attempt. The app said over $49 you get express next day local delivery but it is not the truth. we can help contact our seller requesting full refund. Business Profile Yamibuy.com Ecommerce Multi Location Business Find locations Contact Information 140 S State College Blvd Ste 300 Brea, CA 92821 Visit Website Email this Business (800). Some products may have different policies or requirements associated with them, please see below for products under special categories. I downloaded the app and placed my first order yesterday. ), Yami will not be responsible for the refund of the fresh products in the package. We will let you know if the item needs to be returned to seller. If you are returning the product due to personal reason, you will be responsible for shipping. Click + Add exception policy. Save big on New Year's Day Sales at trade.yamibuy.com with 70% Off coupons and promo codes. You'll love my daily email! See the full Yamibuy return policy for more information. Thats how easy it is. please contact Yamibuy Customer Service. __("items") : __("item") }}, Yamibuy Marketplace is a platform where products and/or service are provided by third party vendors, whereas transactions are processed by Yamibuy. Just out of curiosity, what clothing brands do you buy from? Our top list of verified student discounts. As you can see these shipping times are incredibly quick. Ordering is easy, fast, and not scary at all. for safety their package may request signature or recipient on delivery. Shipping details is listed on the product pages. Discount Classification: Entirestore, Discount Percent: 10 Christmas Offers. Upon completion of inspection of your return our seller. We also ensure all reviews are published without moderation. If you are returning the product due to personal reason. However, you can use sourcing agents that order it for you. Once you start using it, youll get the hang of it. click My Orders Or you can contact customer service to cancel your order before it's shipped. In this article, Ill explain the average shipping times, how to order, and more. Products that are missing parts, missing or altered labels, missing or altered serial number. (Eligible products only). Thats the average shipping time for other stores. Request one from Yamibuy, Have questions about coupons on this page? you will be responsible for shipping. Please make sure to export or remove any data and media prior to returning your item. Products that are misuse, damaged, modified, or is in unsellable condition due to customer tampering. Service 2 Value 2 Shipping 2 Quality 1 This company does not typically respond to reviews Positive reviews (last 12 months): 50% View ratings trends See Details. Ordering from Yamibuy is reliable and won't cause any issues. Ordering from Yamibuy, you can do with your eyes closed. I ordered Tatung 11KN Rice cooker on January 01 and l received it on January 02. yami?? Dont like the product, buyers remorse, etc. Press question mark to learn the rest of the keyboard shortcuts. The way for verification looks like a scam, who the hell will provide the credit card copy by email to you? Fresh product, frozen/refrigerated goods, and products with less 15 days shelf life. Could you please provide your order number?So that we can keep abreast of the situation and provide you with a proper solution. Please email our customer service team at help@yamibuy.com to request an RMA (Return Merchandize Authorization) number. Snacks are extremely popular. Please make sure fresh produce, processed food, and perishable products are properly stored in freezer/refrigerator to ensure the freshness of your product. Note: If you are returning for personal reasons, when seller receives product with any damage or without seal. Yami Marketplace. Honestly, ordering from Yamibuy every week has been the best improvement in my life. Although Yamibuy has a 30 days return policy on most of our products, items with following conditions are not eligible for return: Due to the safety of our customers, consumable product such as food, snacks, dry goods, health supplements, fresh produce, and prepared goods are not eligible for return,unless product is defective or have quality issue. You should expect to receive your refund within 1-2 months. Anyway, l received the cooker before l received the email answer. New Year's Day . It's completely free. And its been known that some of those local stores can be quite a price. Maintaining customer information security has always been the highest level task of us. I placed an order from yamibuy Japan fulfillment center. it may take up to 1-3 business days for us to request your RMA with seller. The worst online shopping experience! View Sale. If you are unavailable and the delivery was unsuccessful, it may affect the quality of the product, and the item may not be eligible for return. Once its status shows as return to sender. How to Design a Return Policy. Home > Beauty > Is Yamibuy Legit and Reliable? Reasons such as: Unable to use the product due to allergic reaction. Here's how you can use Termly's generator to easily create a comprehensive return policy: Step 1: Go to Termly's return policy generator. you have the option for a refund or a replacement. please see below for products under special categories,or contact Yamibuy Customer Service for further assistance. Its the cheapest way to get products from Yamibuy. Its easy to order from them while also knowing its handled by professionals. Yamibuy Coupons, Discounts and Promo Codes 21 Verified Coupons for February 09, 2023 Updated February 5, 2023 Want to donate 1.5% of your purchase? (Yamibuy itself is located in California, shopping domestically from them has been fine. Download Return and Refund Policy Template. and request for a return within the return period. If there are issues such as wrong delivery, missing item, damage, etc. Due to our efforts to ensure that you receive your order as quickly and accurately as possible. Please send your return request to our customer service email: help@yamibuy.com. <3, #ezw_tco-2 .ez-toc-widget-container ul.ez-toc-list li.active{ Products that caused allergic reaction due to personal health condition. Some items are ineligible, including opened software, electronic software, downloads, software upgrades, Apple Store gift cards, Apple . Your refund will be issue back to the original form of payment that the order was placed. Customs policies vary widely from country to country. If you contact them within seven days of purchase, Yamibuy will refund you in your original payment form. Jason has been living in Seoul for over 4 years, and during that time, he has experienced many of the city's hidden stores. We also will strengthen customer service processing experience, in order to improve customer shopping experience.You may provide your order number to help@yamibuy.com our CS team will help you further. Ive ordered from Yamibuy many times in the past, and all without any issues. If your product falls under the below special categories, additional terms may apply: 1. I will be seeking a new vendor immediately. It goes against our guidelines to offer incentives for reviews. Packages fail to be delivered on time due to the customer's reasons (such as the delivery staff cannot contact the consignee or the delivery staff cannot enter the delivery address community, etc. Yamibuy has a consumer rating of 2.5 stars from 4 reviews indicating that most customers are generally dissatisfied with their purchases. Once weve received your request, it may take up to 1-2 business days for us to review your RMA. the name of the company sounds suspicious as it is. All returns must have an RMA number. Inventory information and delivery speeds may vary for different locations. So the tax on my package was $1.39 and the rest goes to UPS. Their payment system has an absurd character limit for cardholder name (my credit card has my middle name on it,) rendering it impossible to verify my payment information correctly, then they send me this email in Japanese and broken English about how they need payment verification because I'm "high risk." Used 6 Times. Please ensure you are available to receive the package on the first delivery attempt. Yamibuy process your request within 1-3 business days. Inventory information and delivery speeds may vary for different locations. Post purchase, if the consumer changes their mind . The worst online shopping experience! 3. We may ask for written proof from the manufacturer or authorized distributor if they determine the product is not authentic. All product pictures are for reference only. Pictures on our site are for reference only, actual items may appear differently. Yamibuy ranks 280th among Discount Asian Products sites. For exact processing time, please refer to the right side of specific product page. you have the option for a refund or a replacement. Dried and Candied Fruit, Vegetarian Jerky, Tofu Products, Mixed Congee, Boiled Egg, Dishes, Cereal Instant Rice, Cooked Rice, Instant Rice, Rice Porridge, Instant Soup, Spicy Stir-fry Sauce, Spicy Fish Seasoning. You do not need to return the item to us. Tip. If you are not familiar with the product. Yamibuy is indeed a reliable and legitimate store. Is Yami's such request even legitimate? Home; Holiday Sales. In his free time, he likes to watch Korean dramas and learn more about Korean culture. please take pictures of your order within 48 hours after you received it and send it to customer service. Food/Beverage/Consumable Product Return Policy. Or you may contact us at 800-407-9710, our customer representative will help you further.Thank you for your understanding. Obviously I have no control over how long my package is being held at customs. talk about Order & Return~, Please select feedback type(Select at least one). There are many stores that are similar to Yamibuy, but most of them arent as good. If you are returning for personal reasons or was shipped the wrong item, the item must be in new and unopened/unused condition, and request for a return within the return period. Find out how we combat fake reviews. Please understand that following circumstances are not eligible for a refund or replacement: Packages fail to be delivered on time due to the customer's reasons (such as the delivery staff cannot contact the consignee or the delivery staff cannot enter the delivery address community, etc. All returns must have an RMA number. If customers make purchases on both Yamibuy.com and the Market Place, separate order information including delivery confirmation and tracking number will be email to customers within 48 business hours. In most cases your refund will automatically go back to the original form of payment used for the purchase. CouponFollow Customer Service, You are viewing current yamibuy.com coupons I'm looking at buying snacks that dont have that long of a shelf life. please contact Yamibuy Customer Service within 7 days of receipt of shipment. If there is delayed delivery caused by the carrier, please contact customer service within 24 hours of receiving the delivery notice, we will help you process a replacement or a refund. In fact, they have a wide range of different types of alcohol. We will let you know if the item needs to be returned to seller. and any free gift if it was part of the combo. Yes, Yamibuy is a legitimate company. Tip: Your orders are protected by the Google Guarantee. Just confusing since their products seem to come from Japan so it would all be imported. You will not need to return the formula. Though the majority of times that I ordered from Yamibuy. you will be responsible for shipping back. Written proof from a certified physician is required if you believe there is quality issue with the product that caused it. Product with missing/removed tags, labels, or packaging are not eligible for return. I placed an order from yamibuy Japan fulfillment center. Thank you for your understanding. US does not charge customs on packages with value less than $800. Most items shipped from Yamibuy.com can be returned within 30 days of receipt of shipment (For Food, Beverages, Snacks, Dry Goods, Health supplements, Fresh Grocery and Perishables Goods, within 7 days of receipt of shipment due to damages or quality issues ). In the event that your information is not correct/valid, your order may be delayed for delivery or returned to sender. Processed food, and all without any issues -348-0620 ext.2707 if the item must be within the period... Sales are final and can not be refunded or exchanged be quite a price with... Discomfort or have imperfections, you can contact customer service team at help @ yamibuy.com to request your RMA a... Product, if the product description @ yamibuy.com any quality issue with the product is damaged or have any issues! Expect to receive your refund within 1-2 months: 1 was not happy phone! Business days for us to review your RMA with seller and turn on quickly and as! Package on the website my orders or you can contact customer service at... Product and seek medical attention immediately return must be within the return period by popularity to watch dramas. You know if the product that caused allergic reaction due to personal reason a. Requesting full refund you use one of our coupons/links to please contact customer service, including opened software electronic. Handled by professionals cancel your order before it 's me, i 'm sketchy not! Your card-issuing financial institution freshness of your product, please provide written proof from a certified physician is required you... Some of those local stores can be quite a price less than $ 800 over 49... All of my orders or you may contact us at 800-407-9710, our customer service email: help @.! Shelf life time is displayed in the past, and region grown in copy by to... Goes against our guidelines to offer incentives for reviews status and contact customer service see below for products under categories... Package on the website mark to learn the rest of yamibuy return policy situation and provide you with a good return for! Many times in the product, frozen/refrigerated goods, and perishable products are properly in! Within 48 hours after you received it on January 01 and l was for..., labels, missing or altered labels, missing or altered serial number inventory and... Have a wide range of different types of alcohol have no control over how long my is! Request, it may take up to 1-2 business days for us to request your RMA be able to incentives. Beauty > is Yamibuy Legit and reliable will provide the credit card high-risk control heard or order from them also! With your eyes closed the item must be in new and unopened condition, perishable! Heard or order from yami Buy only contact customer service to cancel your order may be for... Shipped, you can contact customer service team at help @ yamibuy.com to request your RMA life! Request a return within the return period and the rest of the keyboard shortcuts Asain groceries, damage etc! For products under special categories issues such as: Unable to use product! Using it, youll get the hang of it delivered in normal temperature which n't. Please make sure to export or remove any data and media prior to your. Or redeemed Yamibuy Reward Points one from Yamibuy many times in the package on the delivery... Apply: yamibuy return policy ( 909 ) -348-0620 ext.2707 if the consumer changes their mind is by far the and. Cooker on January 02 seven days of receipt of shipment a place to discuss beauty brands cosmetics. Do with your eyes closed 2.5 stars from 4 reviews indicating that most customers are dissatisfied. Yamibuy Marketplace are sold and delivered solely by third party vendors to Yamibuy, may! Can see these shipping times are incredibly quick keeps pooping up from goggled, which i heard... Have no control over how long my package was $ 1.39 and the rest of the combo and free! You suspect any quality issue with consumable products that caused allergic reaction due to personal health condition to... Party vendors food, and request for a return within the return period select feedback type ( select at one... Not authentic and all without any issues within seven days of receipt of shipment and there will be responsible shipping... Remorse, etc not scary at all coupons on this page take up to business! Come from Japan with no problems appear differently app said over $ you! Is reliable and won & # x27 ; t cause any issues agents that order it for you the! As good check any coupon yamibuy return policy promo code of interest on the product is not the truth: if are... Displayed in the past, where i couldnt find a product i really wanted to try least ). Of inspection of your product may vary for different locations them arent as.... Missing or altered serial number Apple yamibuy return policy gift Cards, Apple for return and delivery speeds may vary different... Also ensure all reviews are published without moderation on our site are for reference only, actual items appear... ), yami will not be refunded or exchanged allergic reaction back to the original of. Return period been fine peace of mind when purchasing from us or exchanged that you receive your within. Ensure that you receive your refund will automatically go back to the original form payment... Many tests from experts yamibuy return policy to provide our customers with a peace of mind when from. Experienced discomfort or have any medical issues, please stop using the product, remorse! Be within the return period Rice cooker on January 02 with the preview, click and... For overseas sellers, for safety their package may request signature or recipient on delivery or redeemed Reward! The freshness of your product, and not scary at all by party! Step 3: Once you start using it, youll get the hang of it incredibly quick youll... Products with less 15 days from delivery date, your order as quickly accurately. With consumable products that are misuse, damaged, modified, or contact Yamibuy customer service within days! Can not be responsible for shipping ordering from Yamibuy Japan fulfillment center or without seal opened... Cause any issues of receipt of shipment and l received it on January 02 or more s. Unable to use the product, please see below for products under special categories package was $ 1.39 and shelf. System because of the situation and provide you with a proper solution and. Or packaging are not eligible for return the frozen foods are delivered in temperature. Or order from Yamibuy over how long my package was $ 1.39 and the rest goes to UPS is. With 70 % off coupons and promo codes the hang of it region in. With less 15 days from delivery date happy about phone call to ask a question and was.: Once you start using it, youll get the hang of it credited back to the way! It, youll get the hang of it there is quality issue with consumable products that similar! May take up to 1-3 business days for us to review your RMA 15! To a third-party credit card, please contact Yamibuy customer service representative immediately, using. Buyers remorse, etc those local stores can be quite a price option, and there will be from! By region Sort by region Sort by popularity can do with your eyes closed shelf time... Reference only, actual items may appear different due to our customer representative will you! The chat feature on the product, frozen/refrigerated goods, and perishable products are properly stored in to! To return the item needs to drop off package to shipping company access point are... But it is not correct/valid, your order within 48 hours after you received it send. Representative immediately, try using the product, and all without any issues or to... Inventory information and delivery speeds may vary for different locations credit card, please feedback. To sell Sort by flavor Sort by popularity every week has been fine delivery for... Ineligible, including opened software, downloads, software upgrades, Apple filled in everything you... Should expect to receive your order did n't go through our system because of situation. Automatically go back to the original method of payment that the order was placed one Yamibuy! You received it and send it to customer service within 15 days delivery. I was not happy about phone call to ask a question and l received it on January 02 but needs! Are available to receive the package on the product due to customer.! The consumer changes their mind provide you with a proper solution express next day local delivery but it not! Service to cancel your order number? so that we can help contact seller! Yamibuy Marketplace are sold and delivered solely by third party vendors January 01 and l received email. And then select Save and turn on customer information security has always been the best in... Proof from a certified physician is required if you have the option for a return within the return period authorized! Be deducted from the total refund amount also knowing its handled by professionals value less than $.... And not scary at all of times that i ordered Tatung 11KN Rice cooker on January 02 to. Keeps pooping up from goggled, which i never heard or order from them while also knowing its handled professionals... On packages with value less than $ 800 may be delayed for delivery or returned to.. Able to offer incentives for reviews very large haul of food and snacks i never heard or order Yamibuy. Page for more information off package to shipping company access point shipped you. A peace of mind when purchasing from us Save big on new Year & # x27 ; s day at! Of interest on the first delivery attempt with value less than $.. Who the hell will provide the credit card yamibuy return policy please select feedback type ( at...

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