Restart your router if the internet is still slow. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. https://support.discoveryplus.com/hc/en-gb/articles/360050928192-discovery-account-and-Sky-Q-How-to-sign-up-and-log-in-through-your-set-top-box, https://support.discoveryplus.com/hc/en-gb/articles/360018839497-SkyQ-and-discovery-How-to-login-and-sign-up. Leave the box and connected devices off for a few minutes. More likely than not, itll be up and running again by tomorrow. Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. As part of a service update you will be getting an additional 12 months of discovery+ at no cost as a gift from Sky VIP. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. Can no longer watch discovery plus on my sky q box wants me to log in ,sign up or sky q activation but already activated so does not work, Try the following Follow the instructions you see onscreen when launching the Discovery+ app on your Q box Select log inYou'll be taken to the screen with the activation code and a new URL link for Discovery which is https://auth.discoveryplus.com/gb/link you need to do this part on your mobile, tablet, laptop etcLog on to your Discovery+ accountEnter the activation code - this will activate your Sky Q box/Sky Glass. SelectSetupand thenSoftware download. Stay on the screen with the QR code while you grab your phone or computer. But fortunately, these types of mishaps are usually temporary. Hover over settings. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. As an Amazon Associate we may earn from qualifying purchases. To Refresh Apps on Sky Q: 1. If youre using Wifi, try to put your TV and router in the same room. Anurag is a Senior content analyst with 4 years of experience in the industry. Perhaps Sky will have to wait until after the current agreements end!?! So even if Discovery Plus is indeed down right now. Press Continue on the Sky Q website which you accessed through your mobile, PC, or tablet. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". Go down to Settings but dont press select. So prepare a phone or a computer and just follow along with these. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. Now, check if you can stream on your Discovery Plus app again. 3. And like anything else, apps or websites like Discovery Plus can also fail. Note: This process will work regardless of the model or brand of your TV. Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? But unfortunately, this doesnt guarantee that theyll always work well together. I've already got Discovery+ on my devices and a Discovery account! You can move to the next troubleshooting step in this article. From the hidden menu, scroll down and click refresh apps. Those with the TV Essentials pack cant get this offer. This will tell you whether there is any issue with the servers of Discovery Plus or not. "Contact your provider to find out how to watch". The Streaming service includes around 55,000 Episodes which you can watch after buying the subscription. We recommend starting with method 1 and working your way down completing all the methods if issues continue. It's prompts you to activate via sky Q but just on an endless loop. Input the code you see on your TV to the website. Once the website loads, tap the GO option in the middle of your screen. discovery+ is now available at no extra cost for Sky Q, Sky Glass and Sky Stream customers. Its stuck loading infinitely when I have to put in the 6 digit code. Your 12 month extended access to discovery+ requires no input of payment details and will be applied automatically to your account. Fix Discovery Plus Not Working On Sky Q You'll be taken to the screen with the activation code and a new URL link for Discovery which is, Enter the activation code - this will activate your Sky Q box/Sky Glass. You won't be able to log in to the app until you've done this, and might see a message asking you to upgrade your pass. Discovery+ is a streaming service owned by Discovery, Inc. Another troubleshooting step to follow is to power cycle your TV. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. Once done, turn ON the TV and the Sky Q box.Check if the issue with Discovery Plus persists or not. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. Go restart your router by unplugging it and plugging it back in again after a minute or two. On average, new discussions are replied to by our users within 90 minutes. This unofficial forum has no affiliation with Discovery, Inc. Press J to jump to the feed. 5. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Posted by a Superuser, not a Sky employee. Head to theAppsmenu on your Sky Q box. 1. Youll get the Signal Test Menu. Firstly, switch off your Sky Q box as well as your TV. If there is no issue with the servers, then you can move to the next step in this article. So simply click 1 of them and check if the problem is coming from your end or not. If the internet is stable, it is not the reason for facing this issue. Sky are essentially pointing their customers to Discovery, a competitor who within a year will be removing all of their content from Sky. Another reason you may be facing the issue is the pending firmware update of your Sky Q box. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. 30/Nov/2021 - Email from Discovery Plus/Sky. Media/PR: If you represent a media or PR company and would like us to review a product or send us a press release, please do get in touch via the email listed below. See our Privacy Policy for more information. On your Sky device, go to apps and open the discovery+ app. Connect to a different network if you still face issues with it. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. Connect your TV to the router through a wired connection. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. This will tell you whether there is any issue with the servers of Discovery Plus or not. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. Press question mark to learn the rest of the keyboard shortcuts. But their website states that youll get a response within 2-4 hours of sending a help request. Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. So did you have to set up a Discovery account as well? Now, plug in the TV to the power source again. I have the same issue. You might have to sign in to your discovery+ account again. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. Because see, as humans, we need ample rest to work and think efficiently. Now, plug in the TV to the power source again. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. Will try firestock later. Firstly, switch off your Sky Q box as well as your TV. Select 'Get discovery+.' 3. Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. Signed up, entered the code on screen into my Web browser then said I needed to sign in on app on q box but just stays on opening page with 3 options, when I select any of them nothing happens. 5. Create an account to follow your favorite communities and start taking part in conversations. And if your Wifi doesnt meet those, your app wont work as efficiently as it can. Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. Only way I could get the tennis to work on DiscoveryPlus was to open a new account with a new email, and download it on to a Firestick. Select discovery+ in the app section of Sky Q Press the blue Login button On a smartphone, tablet or PC go to https://auth.discoveryplus.. Its time to contact your service provider. And to answer that, heres a table that shows. Have te installed the new app on tablet and tv but still says not available through partner. Registered in England. This should fix the issue, and you can use Discovery Plus now. (EASY FIX! No problem. Plug your TV into its power source again. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Once done, turn ON the TV and the Sky Q box. No content as yet seems to be a placeholder. I've already got Discovery+ on my devices and a Discovery account! Here, selectDiscovery Plus. Apparently You now have to pay 4.99 a month. This will tell you whether there is any issue with the servers of Discovery Plus or not. Need a refresher on how you can do this process? It might be the reason why your Discovery Plus isnt working. On your Sky device, go to apps and open the discovery+ app. While unplugged, press its physical power button for 30 seconds. Browse or search to find help, or start a new discussion on Community. So this process will also update your Discovery Plus. This message was authored by Cardinal+Biggles. However, if the internet is unstable, then you can try troubleshooting it in the following ways-. Of your control devices and a Discovery account as well as your.. To power cycle your TV and start taking part in conversations it in the.. Visiting: sky.com/discoveryplus-activate Marketplace, Over 300 days of cycling including the Tour France! Totally out of your TV you still face issues with it power cycle your TV to the subscription infinitely I... App again next step in this article mobile, PC, or a. Devices off for a few minutes the QR code while you grab your phone or computer like. 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