ET, 877-327-0022 I could hear them perfectly and it didnt sound like a professional place of work. Jeff, do you know anything about Gov2go. I literally checked my cell phone log and I have close to 10,000 phone calls to the unemployment office where I call everyday from open close nonstop and still havent been able to reach anybody or by email. Please try checking the payment status online. Off-peak hours are generally post-lunch time and early evenings. Disgusting the way you all treat your citizens. Please try finding answers online since there might be limited phone support due to the shortage of staffing. I thought I was gonna die in my sleep! According to a customer service representative, the failure is a known systemwide error that is being worked on. I uploaded my W2 before the deadline ended and now its saying I didnt and it wont let me upload the document because its saying I missed the deadline when I absolutely did not. Landlords should login into their Gov2Go Virginia RRP Outreach organization which can be locatedhere. It actually has come up a few times but you cant login as it tells you they cant confirm your digital identity. If you are facing a potential eviction, call 1-833-NOEvict (1-833-663-8428) or visit evictionhelpline.org. This is a sad representation of this state to avoid its citizens to claim what is rightfully theirs. Now when I have to rely on them (at no fault of my own) I, and many others like me, are treated as if we do not matter. To Anonymously Report Unemployment Insurance Fraud to the VEC dial 1-800-782-4001. This is completely unacceptable and the system is absolutely broken and the only people that benefits seekers can talk to are not able to help and can only tell seekers to keep waiting. I applied back on Oct 5 2020 and the only response I got was theres a outstanding issue on my claim. If you are a Gov2Go customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gov2Go. What is the Way2Go Card Customer service number in VA? Im unable to work for medical reasons. the website require pin to get the 1099G. Any ideas before I lose my declining credit score and house?? But then the call gets dropped. ET, and Youd think Virginia could afford to hire people who know what theyre doing, and enough of them to fit the demand. Meanwhile, several Virginians have also reported issues with filing continued weekly claims on the Gov2Go website. They refuse to answer email and the 1800 number is a non working number, meaning its just a recording. I cannot log into my gov2gov app bc I forgot my password. Hours: Monday through Friday, I initially was approved for VA unemployment, but in November I received a letter that my claim was being cancelled because I have an active claim in DC. ET Apply for and manage your GI Bill and other education benefits to help pay for college and training programs. Both applications will then be cased together for review and approval. No answers, no response, no nothing. Ive been calling and calling to update my banking information and it will not let me so what do I need to do? (2) Contact your US Congress Member to complain Do not panic. Called to check status and had issues so I called again well tried 2 days in a row finally talked to someone again she said she fixed it. My UC office is closed to public and I have been calling customer service for 4 weeks now because there is a issue with my claim and havent received a check since then. ET. Odd, since I've been working steady with the same company for the past 15+ years. Its ridiculous! It should be available for download from the departments website. ET, and An official website of the United States government. Login - Way2Go Website. Would appreciate information on this matter And Ive sent a email and nobody has responded to that either! Ive received a UI Billing Statement from VEC saying I owe them money due to overpayment. I will have a job before I get benefits at this point. Yes, it unnacceptable. Ive even tried the new live chat feature on their websitewhich doesnt work either bc it never connects you to anyone. My benefits were having taxes withheld, but starting 2021 are no longer being withheld. Today I checked in the Montana Voter Page which is perfectly fine. The system is completely broken. All of this verification, when they had already sent me my monetary determination back in July. Hello Sam, I was receiving deposits in my checking account my unemployment but since I applied for PUA, PEUC or LWA, In Gov2Go it just no info at all. Unemployment Benefits Exhausted. When creating an account in the Gov2Go system, applicants may enter their bank account and routing information. The main problem now, slots are going fast! One would think they would have their crap together by now. He has zero income and were about to lose our home. Sometimes you just have to talk to a live person to get answers to your questions. Hi, i am calling to check the money status but I wasnt be able to get to the representative. I would gladly wait in the phone queue, until somebody can pick up the phone; however, the only options available are to hear the details about my claim, or to hang up and leave. There will be a delay considering the number of applications that are being processed. Mar 09 2021. The VEC was just settled a lawsuit in May in 2021 for failure to my out 92,000 in benefits. ET, 855-784-8838 I cannot get anyone on the phone, I did get a part time job 2 months. Hours: Monday through Friday, 8:00 a.m. to 7:30 p.m. ET, 800-669-8477 Be patient and you will get through to someone that can help you. How do I get a pin and social security number issue fixed if I cant get thru to the office? What a joke. Looking for direction on how to get tax withholding corrected, I am almost done with everything!!!! I lost my job while I was under doctors order to quarantine due to my severe illness I had. SNAP provides a monthly benefit to households through an Electronic Benefits Card (EBT) to . I havent received my benefits in roughly 4 weeks now. 8:00 a.m. to 7:00 p.m. Not that helpful unfortunately. There will be an intermittent delay due to the pendency and shortage of staff. I was cut off from peuc on 12/26/20. The Unemployment Office will be severely short-staffed. I have been calling all day, every day from the second the phone lines are open for over a month now. If you suspect that a fraudulent application has been submitted or fraudulent supporting documentation, please email rrpsupport@egov.com. I havent received any payments and when I called same thing with what others say. I have to move soon and am missing almost $1500 and I have no idea what to do! Contact: rrpsupport@egov.com 1-833-RENT-RELIEF The Virginia Rent Relief Program (RRP) was designed to support and ensure housing stability across the commonwealth during the coronavirus pandemic. Ive left messages at VEC offices. Is there a phone # to talk to a tech support technician or specialist to troubleshoot this problem. Ive been calling every number I can find since a year ago and still havent been able to get a single person on the phone. The website has no answers! Also, my claim has been held up because they state they needed my birth certificate, social security card. I applied in December and havent got a dime, nor have I been able to talk to alive person. I dont see a place for statements anymore. Please consider the option of visiting an office if safe and feasible. I have proof of calling multiple times a day, sometimes over 50x. I got my monetary letter and pin and I also put in 3weeks of claims. So frustrating! The phone support will be limited. I moved from Virginia to Florida had updated my mailing address and have received mail from VEC at this address. I have now scheduled another appointment. What do you think I should do if the Unemployment Office is inundated with pending requests? Hi Sam, I have been hung up on by the system as well as the people that pick up so many times. Can anyone tell me what to do or how he can get through to a person????? Your email address will not be published. stop adding a political twist to this. This is insane. please help. At first I just thought I wasn't eligible for extended benefits. I did not receive my 1099 form from VEC for tax year 2020 and am attempting to resolve this with them. Your best options are to PLEASE CORRECT THIS SO I DO NOT HAVE THIS PROBLEM THIS SUNDAY. 800-697-6947 Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. How am I supposed to solve this problem if I cant get ahold of anyone. I have no gotten any responses from anyone even after multiple attempts. Thanks! I have emailed as well. If you are having trouble with your Virginia Debit card, you can call them at their Toll-Free Phone number: 1-855-832-9273. This is happening to me now, what did you do for get through? I, NEED TO REST MY PASSWORD BUT I THINK MY EMAIL WAS WRONG IN FILE . When you visit Gov2Go, you will be able to manage your reminders at any time as well as sign up for additional services. I have called 1-866-832-2363,but l couldnt reach them,l want to file a claim but it wants PIN number,but l didnt recieve any PIN number. It was like this before Biden!! This site is privately owned and is not affiliated with any government agency. I went over and closed the claim in DC. Federal government websites often end in .gov or .mil. How are we to get help if we cant get anyone on the line. 1 (800) 897-5630 tell me to call I did make an appointment for an agent to call me but its 2 weeks from now. I have not received a dime, I have not been able to file any weeks, the website chat is always busy and they kick you off the site without allowing you to wait. Go to the Gov2Go website (web.getgov2go.com) or download the Gov2Go phone app (scroll down to "Get Started" on getgov2go.com). The user name and password are correct but the log in button does not take it. Please continue chasing the office/check your status online at regular intervals until payments normalize. ET, 800-733-8387 I understand that everyone is helping others at the moment. Contact your local state representative and ask them to reach out to unemployment in your behalf and have them contact you. For TTY callers, call 711. continued filing weekly. 877-222-8387 We understand your situation. Hi Sam, I am signed in and call each week and have not seen funds. I still have not been approved for one penny as of today, January 19, 2022. I understand that theyre overloaded with calls, claims, etc.but there are comments on here saying the same exact thing, from last year! I have mailed paperwork and still havent heard anything. Need help, have been trying to reach the Unemployment office by phone, email, and I even went to the office nearest to me and they are closed to the public with a sign stating that they are only servicing via voicemails and emails. I have called the 1800 number for the VEC..its a non working number. Taking a 3 day holiday during a pandemic.HOW DO I GET THIS pin GIVE ME A LIVE PERSON. No way to reach anyone in customer service. Even email doesnt work. Is there somewhere online that I can retrieve and print those forms, to retrieve benefit weeks since February? ET, 877-345-8179 Hours: Monday through Friday, There are no longer funds available through the Coronavirus Aid, Relief, and Economic Security (CARES) Act (P.L. Hours: Monday through Friday, The VEC phone numbers.do not even allow you to hold for a live person. HELP!!! No response to texts, letters, live chats, . The portal error message reads: We are unable to verify your digital identity. I made a mistake on my weekly claim and I need to talk to a live person. Calling 4 days in a row now. Learn more, watch our video I was approved for unemployment, received the letter & pin and have made claims but have not received anything. Pre-Democrats: I got my checks and could always reach someone. Who can I contact regarding my payments?? Also for the unemployment pua side. Been trying to reach someone for two weeks now! A tenant must submit a complete RRP application for a landlord to receive RRP assistance. This is an agency that is wasting taxpayer money but not offering benefits to those that paid into it for decades. VEC really needs to evaluate how they run things and hire more, better qualified people. Hours:Monday through Friday, Using your Justuseapp card, signup for unlimited subscriptions and free trials without worry. The minlings hired can only stick to a script they know and cannot think for themselves. I am trying to file and fill in all my info needed for me to complete my PUA but the app/website keeps saying Invalid this is utterly unacceptable and I cannot get in touch with anybody on the phone to help me solve this issue. Website doesnt provide any info and I cant reach anyone. The user name and password are correct but the log in button does not take it. It is for insurance purposes that I need this and it is pressing. There will be a delay considering the pendency. This entire system is a joke. Are you sure this doesnt coincide with when Youngkin was voted in here in VA? You can use the Resources or FAQs section of the website. VEC, get your sh!t together already!!! There will be a delay considering the number of applications that are being processed. Got two email responses that had zero to do with my issue. I hope I can get some direction from someone. That might not be possible due to the high call volume. I have filed my benefits for the last 4 weeks and have never received my money. VEC customer service portal I attempted to file a claim for benefits on Monday evening to find the system shut down for maintenance. Have been trying since March first waiting for a update of some type. Its frustrating but you have to try. Just sickening. Please explore this page https://www.vec.virginia.gov/unemployed. Assistancefiling applications is available through your local RRP Support Center at 1-833-RENT-RELIEF (1-833-736-8735). 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