Thanks for taking the time to leave this review, we are happy to see this is 4 stars.We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.We are always looking to make improvements to give our members the very best! Their premium package has a benefit listed that allows you to go to all their gyms so it seems strange to me they'd let you just change freely, Puregym is a chain of gyms at least in the UK it's not any one location, Also pretty difficult to ask them as there are rarely any staff around most of the times I visit. Hi Cleo. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Office: Pure Gym Ltd, Town Centre House, Merrion Centre, Leeds LS2 8LY. Have you received a payment deferral from the Member Administration Department as a gesture of goodwill? You can sign up for additional alert options at any time. We are sorry to see this is 1 star. Please make sure that your email address is always up to date. Its great to hear you enjoy using the gym overall! Hi Maggie, thanks for leaving us this review. Our apologies for not acknowledging your concerns regarding the facilities sooner. Perhaps you have received an invoice or reminder because your membership fee is outstanding? That depends on the specific offer. You will receive the login details in your welcome email. It goes against our guidelines to offer incentives for reviews. Its great to hear you enjoy using the gym overall! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. See GTC. Heres how to update your PureGym Address: SlothMove helps thousands of customers setup their home and change address online every month. Verification can help ensure real people write reviews about real companies. We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Thanks, PureGym. In that case, you cannot resume your workouts until you have paid your membership fee. It goes against our guidelines to offer incentives for reviews. Read 1 more review about PureGym - London Finchley. Ektimal Sports Company CR No. Hi Aurelie. Thanks, PureGym, Enjoy Yoga with Sama and Siobhan. HURRY, ENDS SUNDAY! Hi AK. HURRY, ENDS SUNDAY! You can book a Live Group Fitness course via APP or MYPUREGYM. And when you move with SlothMove youre also making an impact as save a patch of South Caribbean rain forest for each move . If the email address is no longer up-to-date, it is not possible to order a new login for mypuregym to change the email address. This no-contract monthly membership gives you lots of added extras We've worked hard to develop and maintain the highest standards of cleanliness and hygiene in our gyms. Use code: ZEROJF. Were afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Hi Sharon. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.We are always looking to make improvements to give our members the very best! The Group is making progress on developing an overarching sustainability strategy and targets that will establish a clear programme of actions around a number of emerging themes including greenhouse gas emissions (GHG); energy efficiency; waste reduction and circularity; empowering people to be their best; diversity, inclusiveness and belonging (DIB); safe environments; and social impact. Hi Mark F. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. The Groups sustainability strategy will be overseen by the Risk & Sustainability Advisory Committee (RSAC), which is chaired by the CEO, Humphrey Cobbold. For a small supplement to your Core membership youll be able to gain access to other gyms at the same basic price as your home gym. PureGyms main selling point is that it is 24 hours, which enables for those who work unsociable hours (or get up early) like NHS workers to enjoy the facilities. Sichere dir das Core Monatsabo fr nur CHF 29 oder das Premium Monatsabo fr nur CHF 49. Your invoice will be sent twice to your email address specified in the contract 4 weeks before the start of the contract. Use code: ZEROJF. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.Its great to hear you enjoy using the gym overall!Thanks, PureGym. This is then first time I have start gym and I had a really gready experience. YOUR PAYMENTS How do monthly membership payments work? Well trained, professional and friendly staff. Have you submitted a workout credit voucher (pause)? Have you observed the notice period or has the termination not been confirmed yet? This includes changing home gym, freezing your membership, updating address details, making changes to bank information, changing your Direct Debit date and so on. They will be able to answer your questions directly. Easy to use, affordable, open 24/7. This has been raised with the Gym Team who will investigate this further.Its great to hear you enjoy the classes and using the gym overall! Not to mention our spacious cardio areas and high quality equipment. Adolescents from the age of 16 and above are allowed to work out only with the consent of their parents, which must be proven in writing (parents must be present when signing the membership contract). Clean and orderly. I dont rate you at all! Do you have a promotional rate and want to work out in another studio? We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Thanks so much to both, Hi Nika. Weve also covered some frequently asked questions, how much PureGym is in 2021 and how to make some key updates. Core/Premium 1 subscriptions begin one day after conclusion of the contract. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Send us a written notice of termination by registered letter to PureGym, Grabenwisstrasse 5, CH 8604 Volketswil, with the note " Termination". If you experience any issues with this process, please contact us for further assistance. 3) Select who needs to know youre moving (PureGym, 4) Click submit and relax SlothMove will update your address across your accounts. PureGym also offers very attractive standard rates. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. 2009-2023 Pure Gym Limited (1.2.31981-R1224cc 0DJU), Registered in England No: 6690189 Reg. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Please refer to the GTC for the cancellation terms and conditions for monthly memberships. Hurry, Ends Monday. Please contact our Membership Administration Department by sending an e-mail to, DOWNLOAD DECLARATION OF CONSENT ON FREE TRIAL TRAINING, DOWNLOAD DECLARATION OF CONSENT FOR THE PURCHASE OF A SUBSCRIPTION, Drinks: isotonic mineral drinks (0.5 l/0.5 h during training), Solarium: solarium use for 10 minutes a day, Power Plate: use of the vibration training device for 20 minutes a day, Nutrition*: access to one product each day, Live Group Fitness*: participation in all Live Group Courses, Boditrax*: tool for measuring your ideal weight, BMI, metabolic age, fat and muscle mass, HydroMassage*: use of the therapeutic massage chair for 10 minutes per day, A medically certified inability to work out due to illness or accident, Proven military and civil defence service, Online: Mastercard, Visa, Paypal, Postfinance, In person in our clubs: EC, Mastercard, Visa. Yes, your membership pause period can be extended. You can easily and conveniently book your free trial training online HERE You can work out in all PureGym clubs only at the standard rate. For example, if the Core price of your home gym is 20.99, you can use other gyms at that price or less. I have been helped several times whilst working out in the gym by one of the trainers when I was using the equipment wrongly. In the latter case, you can book only Live Group Fitness that take place in your club. Please click directly on the selected vacancy. very busy, had to wait almost 20 minutes for 1 machine, shoulder press machine was broken (cable not on pulley) and had to fix it myself. Thanks, PureGym. You can also browse our directory for pages on how to cancel other popular subscription services. Pleasant atmosphere. We also ensure all reviews are published without moderation. He works us hard but hes so polite (Ive never heard a fitness instructor say please so often), the music is great for the style of class too. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. Payments already made will be offset. Check out what 17,477 people have written so far, and share your own experience. Children between the ages of 14 and 16 who are working out at PureGym must always be accompanied and supervised by a parent or legal guardian. You cannot work out while membership is suspended. Leider ist bei Ihrer Newsletter-Anmeldung ein Fehler aufgetreten! We may not have received your payment in our account before the invoice was sent. Thanks, PureGym, Hi Naj B. In regards to the broken equipment, staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. Hiya, I recently changed my home gym (Bromley) and added Croydon as my secondary, but I want to downgrade and remove a secondary gym and make. Its great to hear you enjoy using the gym overall! Im very disappointed that Ive had mo response to my complaint that the music in the gym is too loud which interferes with my listening through my own earphones. Just log in to your Member's Area using your email address and PIN to update and change whatever you like. Before the rise of the value gym sector, joining a gym was an expensive business, Rowe says, citing "twelve month contracts, typically 40 to 50 pounds per month and even . Without active cancellation, your membership will be automatically renewed on the previously agreed conditions. For Off Peak memberships, access is granted daily until 2 pm. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. Features include: CONTACTLESS ENTRY Gain quick, contactless access to the gym by using the entry scanner on the app. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. Hi KS. Press J to jump to the feed. Thanks, PureGym, Love the classes (well 90%)Kelly and Imogen are fantastic.Very friendly atmosphere and yes Im enjoying coming to the gym, Hi Gareth. Check out what 20,128 people have written so far, and share your own experience. 1010616447, Al Muruj - Northern Ring Road, Riyadh, Book fitness classes up to 14 days in advance, Bring a guest to the gym up to 4 times a month, Freeze your membership for up to 3 months, Access body composition analysis technology. Thanks, PureGym. This also applies in the case of payment deferrals. Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. Thanks, PureGym, Staff friendlyEquipment instructions easy to followLike the app as well with the digital videos, Hi. No certificate is required to apply for a time stop without cause. This includes changing home gym, freezing your membership, updating address details, making changes to bank information, changing your Direct Debit date and so on. The environment the trainers and the equipment!!! You will also be able to upgrade your gym membership, should you choose to. Please keep this ticket number on file until you have received the cancellation confirmation from us. Great array of equipment with staff always friendly and on hand if needed.Clean and fresh vibe and the play list usually motivates and inspires me. Its great to hear you enjoy using the gym overall! Nice staff. To change you gym location with PureGym you will first need to sign-into the members area, then head over to packages & upgrades. She was covering the second class too; as only 3 people had booked she showed us how to use the machines upstairs. The gym has too many machines out of service and is often quite dirty and untidy, Hi Mr Charles. Our great features ensure you're able to manage your membership in the palm of your hand. Opening hours vary from club to club. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Good gym but the smell of sweat in the premise is overpowering. Reply from PureGym - London Finchley. Hi Ms A. You can take advantage of these at any time. Not to mention our spacious cardio areas and high quality equipment. Features include:. Thanks, PureGym. No, that's not possible. I'm blocked out at the drop of a hat and am being penalised if my guest didn't show up! Please contact the MV (Membership Administration Department) if you did not receive this email or visit FITNESS ON-DEMAND. You can cancel the additional subscription by giving notice to the end of its contractual term. You should wear sports pants, a T-shirt, clean shoes and towel to be able to work out in our gyms. I was very impressed with her good attitude and enthusiasm. Anyone can write a Trustpilot review. Note: If you have taken out a promotional subscription with free add-ons, the add-ons will automatically be renewed with the subscription at the prices valid at the time of purchase, unless you have cancelled the add-ons in good time. LIVE ATTENDANCE TRACKER Here are 8 tips for writing great reviews. New comments cannot be posted and votes cannot be cast . Thanks for taking the time to leave this review, we are happy to see this is 4 stars.We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.We are always looking to make improvements to give our members the very best! We would like to apologise for any inconvenience caused. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.We are always looking to make improvements to give our members the very best! Good equipment and classes. If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.Its great to hear you enjoy using the gym overall!Thanks, PureGym, Just few tv on, no music, problems to connect with wifi.Still good classes from Gary. Great gym. These contracts have a 1 month (Core) or 1 day (Premium) notice period. You can bring a friend for free every Saturday and Sunday without any time and frequency restrictions, but only one friend per visit at a time. Its great to hear you enjoy using the gym overall! The main activities which release GHG include usage of purchased gas and electricity to power our gyms. Should you be able to work out again during the pause period, please let us know. Verwende dazu beim letzten Schritt im Webshop den Promo-Code: CORE. The RSAC will be closely overseen, challenged and supported by the Board of Directors (the Board) of the Group. If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.Thanks, PureGym. Friends must also sign the visitors' book in the club. From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym. We appreciate and value our member feedback. 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