Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. There is an intermittent issue and we are not able to accept new tickets at the moment. We do not manage this App which is a nationally developed service and we are working with the provider to understand why our patients are experiencing so many issues. Find out how to renew your repeat prescriptions. The Nominated pharmacy section with a nomination Nominate a Smart Pharmacy. Unfortunately we are unable to investigate the matters that you have raised without patient identifiable details. Minor surgery (e.g. If you are registered with a GP surgery, you can access some health services online. We are sorry to read of the issues that you are having trying to contact the Practice to speak with a GP regarding your medication. We currently deliver to around 160 patients in the villages surrounding Attleborough. In future you may wish to consider registering for our Online Services. Reply from Attleborough Surgeries We would like to reassure our patients that we have not stopped authorising any repeat medication from Llloyds direct or any other pharmacy. Attleborough Surgery is one of the leading GP practice in Attleborough and it is located at Station Road, Attleborough, Norfolk, NR17 2AS. Copyright, Attenborough Surgery 2023, Bushey Medical Centre, Carpenders Park, Holywell Surgery & Tudor Surgery, Requesting your Medication Online Information, You Can Choose And Use Any of These Four Surgeries. 76.88% reviewed by GP, out of 160 patients diagnosed. Analytical cookies send information to Google Analytics. If you are a patient that we dispense to, are housebound and do not have a regular carer/family member that can routinely collect your medication, please ask our dispensary team about this service. 96.90% had confidence, of 215 respondents. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. You'll be able to collect your medicine in person when it's ready. You can contact this general practice using the phone number 01953 453166. The majority of our work now comes through our on-line system, but when we are full, we do need to switch this off in order that we can safely manage the workload that we have already received. Order Now. Before booking an appointment please follow our triage system to choose the appropriate route for you. Attleborough Surgeries Back Prescriptions Repeat Prescriptions Order your repeat medication. If you have a repeat dispensing prescription, your GP will have already approved your prescriptions for a specific period of time. Please allow 2 working days before collecting your prescription. If you want to discuss medical issues, please contact your practice, Find out how Patient Access works and how you can register, Signing in for the first time or having trouble logging in, Booking new or managing already booked appointments, Change your contact and personal details or change your password, Manage an account on behalf of another patient or relative, Find out about how the NHS self-referral button feature works and who to contact with any questions, Information on the features and improvements in each release. Your pharmacy of choice is referred to as your nominated pharmacy. Message your practice. Sleep like a baby. NR17 2AF Map. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. Attleborough How on earth am I supposed to make an appointment? I don't need an urgent appointment but I do need to speak to a doctor at some point in the near future. We would also like to use analytical cookies to understand how our site is used and improve user experience. In the past 2 weeks we have moved over to a new clinical system. Lloyds Pharmacy 7 Church Street, NR17 2AH Lloyds Pharmacy Queens Square, NR17 2AF Boots 4 Market Place, NR9 4AF Well Wymondham - Market Street 47 Market Street, NR18 0AJ In the transfer over, all repeat medication also now needs to be newly authorised. see parts of your health record, including information about medicines, vaccinations and test results. Request repeat medication or managing existing requests. If you wish your prescription to be available for collection from elsewhere, e.g. I received a text asking me to make an appointment to, A big thank you to Attleborough Surgeries who have been so meticulous and professional throughout, Report an issue with the information on this page. All rights reserved. NR17 2AS Map, Queens Square SurgeryQueens Square We are working hard to resolve it. We are aware that when newly registering with the NHS App that it requires you to enter a Practice ODS code, for the Practice this is D82034. The Patient Access Support Centre can only deal with technical queries in relation to the Patient Access web and mobile applications. For those going into self . Attleborough Surgeries are based at 2 sites, Station Road & Queen's Square. Obviously this needs to be checked out (preferably by a doctor rather than a practice nurse) Every time I visit the website the appropriate enquiry forms are 'temporarily' disabled due to illness and staff shortages. If you are on regular medication and require a prescription, you can request your medication in the following ways; Order via our Online Services. The NHS Access app is no longer working. Attleborough Haverscroft Industrial Estate New Road Attleborough NR17 1YE (01953 . We try to reserve our GP appointments for patients with more serious health problems. Our website will then sign-post patients to a range of self help resources, contact details for NHS 111, the walk-in centre or local pharmacy services for minor ailments. Do one of the following: Select New medication order from the Latest repeat medication order section of the homepage. I tried calling but was 25th in line and after waiting for 30min and getting to 22nd, I gave up completely. NR17 2AF Map. Before you make your choice you can read more about our cookie policy. This service, which is available throughPatient Accessallows you to view all the items in your repeat medication list and select the ones you wish to request. Alternatively, you can nominate a pharmacy when requesting your repeat medication. We do not have any direct access to your practice and cannot provide any clinical advice, or help with any aspect of your health or medical care. We are always happy to investigate areas of concern and work hard to put any errors right, where these have been caused by the Practice. Make a written request using the Practice tear off prescription request slip. Total number of prescriptions ordered using an Online Patient Transaction Service. If we receive your request before 10.30 Monday to Friday it will be ready within 48 hours. NR17 2AS Map, Queens Square SurgeryQueens Square I can't see the request new medication link, 111 outside of your GP practice's opening hours. Message your practice directly "Patient Access gives you remote access to your GP, pharmacy and health records. Pharmacists can give you advice and treatment for many health problems and advice on how to improve your health without the need for an appointment. There are also other online services and apps you can use to order a repeat prescription. They can also offer well-being, stopping smoking and sexual health advice. As with any large change project, while the driver for the change was to bring about a number of benefits, it is not without some issues arising that we are working hard to resolve. items per standardised prescribing unit (see definition). If you're asked to nominate a pharmacy, you can only nominate a high street pharmacy. Feltwell Thetford IP26 4AD (01842) 828938. Please allow 2 working days before collecting your prescription. Percentage of children aged 1 completed primary course of 5:1 vaccine, Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine, Proportion of children aged 2 with Measles, Mumps and Rubella vaccine, Proportion of children aged 2 with pneumococcal conjugate booster vaccine, Stroke prevention: medication for patients with atrial fibrillation, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for booking and/or cancelling appointments through the Principal system, Online booking of appointments and cancelling is enabled, Total number of 'online patients' registered to use an online Patient Transactional Service to book and/or cancel appointments, Total number of appointment scheduling or cancelling transactions using an Online Patient Transaction Service within the reporting month, Functionality status of the online system at the Practice for enabling the use of online Patient Transactional Services for ordering repeat prescriptions through the Principal system, Total number of 'online patients' registered to use an online Patient Transactional Service to order repeat prescriptions. Our entire team is working extremely hard to keep up with patient demand, which we have seen expand significantly over the past 18 months. Attleborough Norfolk NR17 2AS Get directions (opens in Google Maps) Phone Reception 01953 453166 Online Visit GP surgery website Online health and prescription services Log in with your usual website or app Start using online services Sign up or log in using the NHS App Find another GP surgery Last updated: 29 April 2014 Accessibility Patient access was part of our old clinical system and is no longer available now we have moved to a new system and on-line ordering now needs to take place through the NHS App. Some high street pharmacies also deliver. Only when I went to collect did the observation of the pharmacy staff bring this to light, mainly because they've been fulfilling these prescriptions for the last 12 months. We've put some small files called cookies on your device to make our site work. Station Road There is currently an issue with the Patient Access service. Cant get through on phone. We are a family general medicine practice. Attleborough surgeries take not it can be done. Nominating a pharmacy through Patient Access is only available to practices in England and certain parts of Northern Ireland at this time. Our monthly delivery service supports our most vulnerable patients. Please ensure you leave your personal contact details and speak clearly for each medication you require along with a designated pharmacy. . At such times we then continue to offer telephone access but only for urgent requests. Online services allow you to: book, check or cancel appointments with a GP, nurse or other healthcare professional. Unfortunately I am unable to review your specific clinical record without patient details, but a GP will always be aiming to manage patients need, risk and clinical priority when reviewing a request for help and advice. We would also like to use analytical cookies to understand how our site is used and improve user experience. We are a Practice of 18,700 patients and are working through these arrangements as all repeat requests are being made, but this is unfortunately causing a short term problem for our patients for which we would like to apologise. Check with your GP practice to see if they offer the service. NHS self-referral. What has happened to this surgery? View and share your medical record. Let us know your preference. If Attleborough Surgery is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Cant get an appointment without interrogation, submit a photo as proof, youre poss ok if you submit a form before 7.15am, if not forget it. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes Anonymous Reply from Attleborough Surgeries Thank you for your feedback. Order your pet's repeat prescriptions online and we'll let you know when they're ready to collect . You can also find out if you are entitled to free prescriptions. Send your request to attenborough.prescriptions@nhs.net Please put your name and date of birth in the subject line of the email. By continuing to use this site you are agreeing to itsuse of cookies. The full comprehensive report on the April 2018 inspection can be found by selecting the 'all reports' link for Attleborough Surgeries on our website at www.cqc.org.uk. Stay up to date with the latest government guidance. order repeat prescriptions. Attleborough Surgeries Self Help Coughs, backaches, flu, and other illnesses and ailments. Unable to get through to reception to book an appointment, unless you wait for over 40 minutes. Attleborough Surgery is a GP practice in Attleborough, Norfolk. You can contact your GP surgery to book a medicine review or to find out when you can next order your prescription. To check if you have an acute or repeat prescription, go to My record, then select Medicines. Messaging. We'll be in touch shortly. Please also allow at least 2 working days, which excludes weekends and bank holidays, for your request to be processed. Before you make your choice you can read more about our cookie policy. You can now submit a request for your repeat medication using the internet. As I type this I am number 15 in the call queue! Proxy. Ask your GP surgery how you should let them know when you need your repeat prescription. Let us know your preference. Station Road SurgeryStation Road However, if we receive the request after 10.30am Monday to Friday it will be ready 48 hours from the next day. Requesting your repeat medication only deal with technical queries in relation to the Patient Access service please... Have already approved your prescriptions for a specific period of time request slip device... 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