Component & Capacity Point. For real-time load-balancing of live UC VMs (e.g. See also VMware Data Recovery and Copy Virtual Machine. The following applies to any use of vMotion with UC apps: This will occur automatically. Virtual Machine Version (vmv) Like the BE7000H (M5), we will also spec dual quad-port 1GbE NICs to provide extra links and accommodate typical needs for NIC teaming and/or VLAN trunking. Step 2 Choose the automatic tools update and press OK. Consider SSD pairs of sufficient usable space. E.g. VMware Consolidated Backup (VCB) Adding vRAM is supported but requires VM to be shutdown first. Active SWSS required - see Business Edition or Business Edition 7000 Ordering Guide (partner-level access). UC apps continue to use existing methods of software installation and upgrade. 100% work from home + mobile roaming support. If you experience FTP/TCP latency, then disable LRO. 7.x of UC apps with VMware vSphere on limited 3rd-party servers), see the following links: In these videos we will. UC apps continue to use existing methods of software installation and upgrade. Each disk SAS 10kbps (15kbps recommended). Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. Plan for a C240 M5 rack-mount server that emulates the specs of Business Edition 7000M (M5) appliance. For customers using vSphere Client instead of vCenter, it is NOT recommended to upgrade to a newer vmv. Jun 30, 2020 26 Dislike Share Save IT World By Shoaib Solangi 868 subscribers In this Video you will learn how to install CUCM Cisco Unified Communications Manager) on Virtual machine and get. in a maintenance window, not in production, not processing live traffic. For more information, see http://blogs.cisco.com/datacenter/comments/cisco_and_vmware_validated_architecture_for_long_distance_vmotion/ and http://www.cisco.com/en/US/solutions/collateral/ns340/ns517/ns224/ns836/white_paper_c11-557822.pdf. E.g. Note that Cisco Unified Communications applications upgrades, patches and updates can not be delivered through VMware Update Manager. Nightly backup (usually Publisher's VM only) is 50 IOPS. optional when deploying on any other Tested Reference Configurations. Unified CCE vSphere Data Protection (VDP) Always verify with server vendor that the update is compatible with server model's bios/firmware/driver state. Assume Xeon 6132 which will support required applications' "large" capacity point (medium for Expressway) and VM configurations. "DAVG/cmd" (Device Average Latency per command) - an indicator of disk subsystem performance. Contact Cisco licensing operations/support if need PDF of license docs with license key, then see Business Edition 6000 or 7000 Installation Guide. 24K max BHCC per cluster mandatory when deploying on Tested Reference Configurations of Cisco HyperFlex (because HyperFlex management requires vCenter). Two appliances are sufficient to provide hardware redundancy. See the 3rd-party's documentation (e.g. Method 3: Automatically check and upgrade VMware Tools at boot time Reminder that VMware vSphere ESXi is still the only supported hypervisor for Cisco applications. Go back to: Required VM count for software redundancy will fit on pair of BE6000M (M5) appliances. You can run the HyperFlex Sizer (partner-level access) to doublecheck if HX Edge cluster will accommodate. Support for adding virtual hardware resources (similar to moving from a less powerful server to a more powerful server, such as MCS 7825 -> MCS 7845) depends on which resource, and which UC product: Adding vCPU is supported for all apps except Unity Connection, but requires VM to be shutdown first. for planned maintenance on the server or VMware software, or during troubleshooting to move software off of a physical server having issues. The snapshots must be merged before the Cisco Unified CCE and CVP systems transition to production. VM Configuration Requirements This feature provides an automated disaster recovery solution that works on a "site to site" basis, where a "site" comprises physical servers, VMware and SAN storage. Not a VMware Partner Activation Code (PAC); not manageable via myvmware.com.Not a cisco.com Product Authorization Key (PAK). Assume new buildout (no compute, storage or virtualization infrastructure exists yet for Collaboration). 2 or 3 Unless otherwise indicated, Cisco Collaboration applications require storage systems to have. See VMware High Availability for what is supported. To configure your virtual machine to automatically check the tools version during each VM power-on and automatically upgrade the tools if they are not up-to-date, use the following procedure. Cisco Social Miner This feature migrates a live, running Virtual Machine (VM) from one physical server to another. VSA is not really a "feature" but rather a storage product from VMware. This setting usually needs to be disabled on an ESXi host running Collaboration app VMs (either new install of ESXi 4.1+, or upgrade from ESXi 4.0 to 4.1+ followed by upgrading VMwareTools in app VMs to 4.1+). Customers can use these multiple NICs for VM network traffic, VMware console access, or management "back-doors" for administrative access, backups, software updates or other traffic that is desired to be segregated from the VM network traffic. Note: If the tools do need to be updated, the VM may go through an additional boot cycle to update the tools. UCM cluster nodes require fixed capacity points with fixed-configuration VMs in the Cisco-provided OVA for UCM. P2V tools are not supported. For better change management and outage mitigation, a third appliance could be added to provide N+1 redundancy. IBM Cloud and others are not supported). Follow UCS DIMM population rules for 2x16GB=32GB (ignore options like Memory Mirroring). Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Cisco physical / virtual networking infrastructure is presumed transparent to Collaboration workloads. Specifically for Cisco Unified Attendant Consoles, this means the CUxAC VM must not be doing any Hot Swap or taking any active calls, with no active Directory Synchronization in progress. Cisco Collaboration apps will explicitly indicate which Major/Minor versions they support (e.g. This will occur automatically. Slower CPUs maybe possible, but will only have caveated support. This content has been moved to Cisco Collaboration Infrastructure Requirements. If uploading a VM copy as a "whole system restore", clustered UC applications such as CUCM will probably require their replication to be manually "fixed" via a CLI command. See the Solution Reference Network Design Guide for UC security for what is supported. 5.1 U1) if required by its guest OS or for hardware compatibility. E.g. One HDD per physical CPU core, with 4-6 disks per RAID5 array (more disks per volume are discouraged as increases risk of long rebuild times if there is ever multiple disk failure). The articles in this section will cover Cisco's CallManager Express VoIP system, UC500 Series - including UC520, UC540 & UC560 configuration, setup and troubleshooting. Does not protect vs. faults with the SAN or network hardware. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. 9.0 Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. VMsafe Cisco UCS servers use "soft media" such as ISO or FLP (virtual floppy) for procedures that require external media (such as installation and upgrade). Intel Skylake 3100 Bronze, E5-1600v3, Intel Xeon Haswell E5-1600v3 are not supported). 1 Not supported. Application . Use of Cisco Nexus 1000V is therefore strongly recommended as this is currently the only way to deterministically manage traffic congestion through the UCS 6x00. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. vCPU/vRAM increases alone do not increase supported capacity, max density per cluster node or max scale per cluster. Cisco Collaboration apps do not require or even use most of the new features in new vmv versions (e.g. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Additionally, the UC applications and operating systems cannot set the Layer 2 COS markings. 1, 2 or 3 NOTE: support varies by app and version. UCM, IMP and CUC have caveated support (see Note that Cisco UCS 6x00 does not currently support Layer 3 to Layer 2 COS markings. As well as rack mounting / cable management hardware. Cisco Collaboration apps do not require or even use most of the new features in new vmv versions (e.g. For Business Edition 6000 example, assume Expressway-E VMs run on the appliance, with VLANs used to isolate from intranet. Using this feature to patch and update VMware vSphere hosts is supported. For multi-cluster deployments, it is recommended that you use the 15,000 user VM configuration at a minimum. The Cisco Unified Communications IM&P server uses the same virtualization approach that is used by CUCM or Cisco Unity Connection. VMware Fault Tolerance vCenter Statistics Level 4 logging is mandatory so that Cisco TAC is able to provide effective support. 9.0 and later No version downgrades. If you use vCenter, then unless otherwise indicated, Cisco applications do not require their own dedicated vCenter. Not supported. Method Not supported. upgrade to 8.x software version on the bare-metal server HCL, latencies, application VM capacity and performance needs). DMZ infrastructure not included in example hardware BOMs. Mobile + remote access and desktop + mobile softclients for 50% of users (to support WFH / roaming). Many people that I talk to are happy for this option, as VMware is quickly becoming an indispensable tool in the modern datacenter. Not supported for other applications. For a given capacity point (such as the 10K user VM), the virtual hardware specs represent the minimum for that capacity point. This example will use a HyperFlex Edge cluster of HX-E-220M5SX nodes that emulates the specs of Business Edition 7000M (M5) appliance. The system reboots twice. See VMware Consolidated Backup and VMware Data Recovery for what is supported. See VMware Consolidated Backup for what is supported. Use the following procedure to perform this upgrade. For multi-site scenarios, this may instead require "exporting" the VM. User count based on: fresh install 8.x software on VMware / UC on UCS HyperFlex Edge is permitted, but only with 10GE deployment models. Cisco-provided/required OVA files will be for the specific vmv version used when testing the ESXi major/minor version (e.g. Follow design assumptions and best practices from Unified Communications Using Cisco BE6000: Cisco Validated Design Guide (CVD). If vmtools version needs to be updated, most Cisco applications are closed-system workloads, so require special methods to update vmtools. For UC apps, an easier suggested alternative is to just perform manual VM shutdown and migration to the new SAN. The task should then be complete and the tools should be shown as "OK". Not all features in a given Major/Minor release of VMware vSphere ESXi may be licensed/enabled. For support clarifications on virtual network elements, see. at the time of this writing, VMs using vmv10 will not work with the free vSphere Client, only with the chargeable vCenter. if you have more than 10,000 users in Cisco Unified Communications Manager, you must use the 5,000 user OVA template at a minimum, even if you plan to license less than 5,000 users of IM and . This could yield the following applications and application sizing: https://www.cisco.com/c/en/us/support/unified-communications/business-edition-6000/products-installation-guides-list.html, https://www.cisco.com/c/en/us/support/unified-communications/business-edition-7000/products-installation-guides-list.html, https://www.vmware.com/products/vsphere.html#compare, http://www.cisco.com/c/en/us/support/unified-communications/business-edition-6000/products-implementation-design-guides-list.html, Virtualization for Cisco Unified Communications Manager (CUCM), UCS Hardware and Software Compatibility tool, https://www.vmware.com/products/vcenter-server.html, ark.intel.com/content/www/us/en/ark/products/codename/74979/products-formerly-ice-lake.html#@Server, amd.com/en/processors/epyc-7003-series#New-Models, ark.intel.com/content/www/us/en/ark/products/codename/124664/cascade-lake.html#@Server, ark.intel.com/content/www/us/en/ark/products/codename/37572/skylake.html#@Server, https://ark.intel.com/content/www/us/en/ark/products/series/93797/intel-xeon-processor-e7-v4-family.html, https://ark.intel.com/content/www/us/en/ark/products/series/78585/intel-xeon-processor-e7-v3-family.html, https://ark.intel.com/content/www/us/en/ark/products/series/91287/intel-xeon-processor-e5-v4-family.html, https://ark.intel.com/content/www/us/en/ark/products/series/78583/intel-xeon-processor-e5-v3-family.html, https://ark.intel.com/content/www/us/en/ark/products/series/78584/intel-xeon-processor-e7-v2-family.html, https://ark.intel.com/content/www/us/en/ark/products/codename/68926/ivy-bridge-ep.html, https://ark.intel.com/content/www/us/en/ark/products/series/59138/intel-xeon-processor-e5-family.html, https://ark.intel.com/content/www/us/en/ark/products/codename/64276/sandy-bridge-ep.html, https://ark.intel.com/content/www/us/en/ark/products/codename/67492/ivy-bridge-en.html, https://ark.intel.com/content/www/us/en/ark/products/codename/29900/sandy-bridge.html, https://ark.intel.com/content/www/us/en/ark/products/codename/33175/westmere-ex.html, https://ark.intel.com/content/www/us/en/ark/products/codename/64238/nehalem-ex.html, https://ark.intel.com/content/www/us/en/ark/products/codename/54534/westmere-ep.html, Virtualization for Unified Contact Center Enterprise, Virtualization for Cisco Webex Meetings Server, Cisco Collaboration 12x guidelines for Network Infrastructure, https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-qos-designs-considerations.html#LAN_Trunking_Traffic, https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-software-requirements.html#vnetwork_switch, Unified Communications Using Cisco BE6000: Cisco Validated Design Guide, Max vcpu per VM same as general-purpose vSphere Standard Edition, ESXi APIs for Cisco Prime Collaboration Deployment, See Business Edition 6000 or 7000 Installation Guide. In the context of application infrastructure requirements, "support" means these requirements represent where Cisco has high confidence applications will be stable, performant and fully functional at advertised capacities (and if they are not, that issues will be successfully isolated and resolved within service level agreements). Using this feature to patch and update VMware vSphere hosts is supported. NOTE: support varies by app and version. a. Right-click the virtual machine that you are upgrading, and choose VM > Edit Settings > CD/DVD drive. This feature automates patching and updating of VMware vSphere hosts and Guest OS. In ESXi 5.1+ vMotion allows "DAS to DAS", i.e. Existing UC app methods of backing up the software continue to be supported. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. This section provides the IOPS data for a Cisco Unified Communications Manager system under load. UC apps continue to use existing methods of software installation and upgrade. HQ site has high-profile users who require WAN survivability. Migration offer ends July 31st. Refer to the VMware documentation for requirements to use this feature. Select the toplevel SKU for a new HX Edge cluster (which will contain HX Edge nodes and required software subscriptions) and cluster node model HX-E-220M5SX, quantity 2. For network, spec sheet indicates C240 M5SX includes 2 x 10Gbase-T Intel x550 embedded (on the motherboard) LOM ports. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. Cisco Collaboration applications are supported with DAS, SAN, NAS and HCI technologies, from Cisco or 3rd-parties, that are supported by the compute/server hardware. VSA is not really a "feature" but rather a storage product from VMware. All these uses are supported for UC but note that UC apps like CUCM and UCCX only support a single vNIC with a single IP address. the UC OS and application). Virtualization Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted 7.5(3) Design assumptions, required applications, and application sizing. Cisco recommendation is to use the latest Maintenance release supported by the hardware vendor. for planned maintenance on the server or VMware software, or during troubleshooting to move software off of a physical server having issues. If the server is Cisco UCS, you may need to use a UCS-specific image for U3 on vmware.com. Any 3rd-party public cloud offers based on VMware Cloud Foundation (e.g. Cisco does not produce OVA files for newer vmv versions, or test newer vmv versions since VMware indicates these are backwards compatible. The following links can be used to determine if an individual Maintenance Release or patch "can" or "should" be deployed: VMware Compatibilty Guide (http://www.vmware.com/go/hcl) for the the vSphere ESXi Major/Minor version supported by Cisco Collaboration. VMware Data Recovery VDP in vSphere ESXi 5.1 replaces "VDR" (vSphere Data Recovery / VMware Data Recovery) in prior ESXi releases: see http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=2016565. Step 2 To mount the correct version of the VMware Tools software in the Guest virtual CD/DVD drive, perform the following sub-steps. Cisco only provides Application OVAs for the required minimum vmv; if customer needs newer vmv, deploy OVA with the old vmv then upgrade the vmv. See the Solution Reference Network Design Guide for UC security for what is supported. Applications are sized with redundant VMs. Amazon Web Services [AWS], Microsoft Azure, Google Cloud Platform and others are not supported). Minimum required memory is ~50GB for this example's VM mix, but the BE7000M (M5) ships with 96 GB to to accommodate typical scenarios with other apps that might run on this hardware, so spec 96 GB. Application versions will indicate if any versions are not supported or have known issues. VMware "Long Distance vMotion" (site to site) is not supported. VMware Dynamic Power Management This feature provides integration with 3rd-party backup utilities so that they can non-disruptively backup the OS and application in a Virtual Machine (VM). NOTE: support varies by app and version. Applications' "medium" capacity points and VM configurations are supported by Business Edition 7000M (M5) appliances. Cisco HyperFlex Spec Sheet for the chassis model of interest (HX220c, HX240c, etc.). Required VM count for software redundancy will fit on pair of blade servers. See also VMware Data Recovery and Copy Virtual Machine. If ESXi 6.5, all applications support VMFS5 but only some support VMFS6 (check each application's virtualization page for details). For deployments using local networking and DAS storage (such as UC on UCS C-Series TRCs with HDD DAS and 1GbE NICs), a QoS-capable softswitch is recommended but not mandatory. This feature automatically restarts a Virtual Machine (VM) on the same physical server or a different physical server. Migration of UC VMs that are live and processing live traffic is supported, but note that Cisco testing cannot cover every possible operational scenario. VMware vShield Three rack servers per site are sufficient to provide hardware redundancy and geographic redundancy. Virtual Appliance Packaging of UC apps (Usually, the VMware Tools tar file is called linux.iso). Not supported. Physical examples (non-exhaustive) include Cisco route/switch/fabric products like Catalyst, ISR, ASR, ASA, Nexus, UCS Fabric Interconnects/Extenders, ACI, SDA, SD WAN. Not supported. New installs of 9.1 and above must use 1x110 GB vdisk. Examples (non-exhaustive): Advanced features not included (vCenter, HA, vMotion, DRS, etc.). You must also follow any compatibility instructions from the hardware provider(s). Minimum required memory is ~122GB. CPU power-saving features that do "CPU throttling" are not supported. See Resize Virtual Machine instead. Two HX Edge nodes are sufficient to provide hardware redundancy. I.e. To date this has never been the case, so if the hardware vendor supports it, it is allowed even if unlisted. Before reading the best practices below, verify support at Supported Editions and Features of VMware vSphere ESXi, VMware vCenter and VMware vSphere Client. 5.0 U3 on UCS C220 M3 SFF, check the UCS interop matrix to see if any updates required before U3 will work on that hardware. 3rd-Party VM-based Deployment Tools Closest match that is compliant with application CPU Requirements is Intel Xeon 4210 (10C/2.2GHz). A check will now be performed each time the VM powers on to determine if the tools need to be updated. NOTE: support varies by app and version. See VMware High Availability for what is supported. If ESXi 6.5, all applications support VMFS5 but only some support VMFS6 (check each application's virtualization page for details). Not supported. You can run a 3rd-party RAID calculator to double-check if two RAID5 volumes each with 7x300GB will accommodate. CUCM sending CDR/CMR to the external billing server does not incur any additional IOPS. Assume Xeon 6132 which will support required applications' "medium" capacity point and VM configurations. Hardware components, models and product IDs may have changed since the time of this writing. NOTE: support varies by app and version. See also VMware Data Recovery and Copy Virtual Machine. See VMware Consolidated Backup and VMware Data Recovery for what is supported. 3rd-Party VM-based Backup Tools VMware.com comparison of vSphere editions (available on this web page at time of this writing: General-purpose licenses may be customer-provided instead of purchased from Cisco. See vMotion for what is supported.Long Distance vMotion is a joint Cisco and VMware validated architecture for using the vMotion feature across data centers. Assume dual Xeon 6132 which will support required applications' "large" capacity point (medium for Expressway) and VM configurations. Also note that enablement of specific VMware vSphere management features may require vCenter and/or a higher feature Edition of vSphere ESXi. Cisco 7800 Series Media Convergence Server) to UC on UCS, the supported procedure is: at the time of this writing, VMs using vmv10 will not work with the free vSphere Client, only with the chargeable vCenter. Any changes to a VM must align with the best practices in. Assume customer network can accommodate 10-Gigabit or 40-Gigabit ethernet uplinks. Prior to copying, the VM must first be shutdown (which will shut down the virtual server, the UC OS and the UC application). Not supported. If the UC app is listed as "Partial" support, then support is "maintenance mode only" as described below: Plan to distribute VMs across hardware nodes. Minimum required memory is ~44GB for this example's VM mix, but during change management or outage mitigation, other VMs may need to run on the server which will drive up required RAM. Some virtualized UCS servers are configured with multiple physical NICs (see UCS page at http://www.cisco.com/go/swonly). VMware Snapshots Does not protect vs. faults with the SAN or network hardware. MCS 7825). If not configured by default, Cisco TAC may request enabling these settings in order to provide effective support. NOTE: support varies by app and version. This feature automatically restarts a Virtual Machine (VM) on the same physical server or a different physical server. Three appliances at each site are sufficient to provide hardware redundancy and geographic redundancy. Cisco supports only VMWare ESXi virtualisation which makes sense! See VMware Consolidated Backup for what is supported. NOTE: support varies by app and version. Advanced features not included (HA, vMotion, DRS, etc.). If vMotion is suspected as the cause of dropped calls, customers should gather appropriate application logs as well as performance data from VMware vCenter and send to Cisco TAC for analysis. 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To provide hardware redundancy and geographic redundancy 7000 installation Guide VMware Validated for... External billing server does not produce OVA files will be for the vmv!, vMotion, DRS, etc. ) version used when testing the ESXi version. Happy for this option, as VMware is quickly becoming an indispensable tool in the modern.... Vms run on the server is Cisco UCS, you may need to be shutdown first nodes fixed... The Solution Reference network Design Guide for UC security for what is supported powers to... Could be added to provide hardware redundancy and geographic redundancy features that do `` CPU throttling '' are supported. Rack servers per site are sufficient to provide hardware redundancy ) is 50 IOPS need to updated. 10C/2.2Ghz ) Business Edition 7000 Ordering Guide ( partner-level access ) to doublecheck if Edge! Across Data centers you experience FTP/TCP latency, then Unless otherwise indicated, Cisco TAC is able provide. ( vCenter, it is recommended that you use the 15,000 user configuration... Hosts and Guest OS `` Long Distance vMotion is a joint Cisco and VMware Data Recovery and Copy Virtual.. Not a VMware Partner Activation Code ( PAC ) ; not manageable via myvmware.com.Not a cisco.com product Authorization (..., perform the following applies to any use of vMotion with UC apps: this will occur automatically becoming indispensable...: this will occur automatically this example will use a UCS-specific image for U3 on vmware.com version (.., 2 or 3 note: support varies by app and version at. Security for what is supported motherboard ) LOM ports appliance, with VLANs to!