SeatGeek.com, launched in 2009, is a legit ticket platform that has sold millions of tickets for 10+ years, but there are some negative reviews saying it wasn't the most reliable site. If you plan to republish our content, you must notify us republish@revealnews.orgor email Sarah Mirk,smirk@revealnews.org. Albertsons Grocery Retailer. The story was leaked last week, with Bloomberg . Yeah, lets go.. Still, if you provide detailed information, including . Under this business model, the brokers and SeatGeek both make more money than if SeatGeek were responsible and held onto the proceeds of the sale until the event occurred.. To inquire about syndication or licensing opportunities, please contact Sarah Mirk,smirk@revealnews.org. He was part of Reveals Behind the Smiles project team, which was named a Pulitzer Prize finalist in 2019. Hovering my cursor over it, I could view a smaller disclosure that read, The seller has not yet received your tickets, but youll get them before the event.. This is the best way to manage and repair your business reputation. If you want to run a photo apart from that story, please request specific permission to license by contacting Digital Engagement Producer Sarah Mirk,smirk@revealnews.org. The company runs its Microsoft .NET-based applications on AWS. It auto suggests is a different section without indicating that is what it's doing. Ripoff Report on: SeatGeek - Seatgeek seatgeak is dishonest and misleading. By paying ticket brokers early, SeatGeek ensures that those brokers' liquidity is freed up to . Vaccaro added that his company ensures that customers who dont receive tickets get their money back and said he even proposed to the attorney general that anyone who didnt get a ticket they paid for should get a 200% refund. Valentines freely chosen acceptance of the terms and conditions indicate that she did make a conscious and educated decision to purchase these tickets, the company concluded. Ticket resale is no longer driven by fast-talkers peddling their wares outside U.S. arenas. The company was founded in 2009 by Jack Groetzinger, Eric Waller, and Russell D'Souza. . Last Updated on April 28, 2020 by Olivia Perreault. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! MLB and SeatGeek announced the new partnership on Monday, which will make SeatGeek MLB's official ticket marketplace starting this season. Amazon Household Goods. They felt duped by websites that appeared to be associated with actual venues. The operators that use them brokers, hospitality agencies, corporations and criminal fraudsters with stolen credentials can then deposit the goods onto the secondary market, where theyre priced according to the turbulent whims of public demand. In addition to Reveal, Duncans work has appeared in GQ, Esquire, The California Sunday Magazine and Columbia Journalism Review, among other outlets. If theres a lower price, we have to match it.. The case status is Pending - Other Pending. . The order, TicketNetwork wrote, could not be fulfilled as originally intended. In 2014, the prominent reseller StubHub piloted a solution to hidden markups called all-in pricing. Trader demands a jury trial to recover actual, punitive and statutory damages, as well as court costs. Republish our articles for free, online or in print, under a Creative Commons license. SeatGeek on Twitter: "What happens to your ticket if an event has been . SeatGeek is a legitimate ticket retailer and yes, the platform is trustworthy. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Top Class Actions is a Proud Member of the American Bar Association, Various Trademarks held by their respective owners. These different policies that are towards the customers . The Judge overseeing this case is Yarbrough, W.M. Reveal often uses photos we purchase from Getty and The Associated Press; those are not available for republication. The broker selling them, she suspects, didnt yet have them in his possession. But four days later, as he was preparing to travel to Florida, he got another email: There were no tickets after all. Although it had been featured prominently on the companys website, the suit says SeatGeek quietly changed its buyer guarantee to a full refund or a credit to be used for a future purchase to be determined in SeatGeeks sole discretion.. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets. Following backlash from fans and a scathing letter from U.S. representatives, Live Nation updated its refund policy. I live in Atlanta and cannot afford to go to New York. They steered clear. Duncan is based in Reveal's Emeryville, California, office. Long . However, if that section has no tickets available rather than simply stating "no tickets available". . Nearly all marketplaces tack on exorbitant fees that can swell the total cost to many times the advertised price. 2,372 reviews for SeatGeek, 3.6 stars: 'When selecting your seats by section, it will show you the cost for that section. Again and again, these practices have sparked enforcement attempts from regulators. Corey Pender bought tickets for a January 2018 Buffalo Bills playoff game from the resale marketplace TicketNetwork. No refund is due from the seller., The attorney generals office forwarded the companys response to Valentine, assuring her that it would remain a part of our files and that complaints like hers will also help us monitor questionable business practices and set enforcement and legislative priorities.. Im like, just buy them. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things. Want more Reveal? What the BBB has done to consumers for over 100 years is one of the many reasons why Ripoff Report was created. The company, despite settling a lawsuit that alleged it had engaged in a massive scheme to trick tens of thousands of unsuspecting consumers into buying tickets to concerts, shows, and other live events that the sellers did not actually have, was still slipping its disclosures into layers of fine print. If you were charged for a flight, event or other service that was canceled or changed because of the coronavirus, click here to participate in an investigation. SeatGeek is the Web's largest event ticket search engine. The secondary ticketing site SeatGeek was hit with a class-action lawsuit over the weekend regarding its refund policy. In 2011, the federal Department of Transportation forced the airline industry to adopt an all-in pricing model that requires carriers to disclose a tickets total price including fees in their advertising, on websites and on e-ticket confirmations. The ticket buyers assume the high prices theyre seeing are official because they think theyve arrived at the venues box office. He reportedly tried to receive a refund, but SeatGeek denied to refund his money. Lost your password? Get it in your inbox. This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License. The FTC sued the reseller and two of its partners in 2014 for knowingly profiting from deceptive venue-mimicking tactics. The partners named in the suit had employed audacious methods to fool consumers into believing theyd arrived at an official venue box office, according to the complaint. By . Secondary ticketing provider SeatGeek has filed a $2m (1.8m) lawsuit in a New York court against ScoreBig, the discount ticketing. Vaccaro said in an interview that speculative ticketing actually helps consumers. But on eventticketscenter.com, they were $643. 2023 NYP Holdings, Inc. All Rights Reserved. |. Jeremy of Las Vegas, NV Verified Reviewer. Yet in the decade that followed, speculative selling persisted across the secondary market, and fans continued to feel deceived. Vaccaro said consumers are often confused about what event and venue they are buying a ticket for, and no matter how transparent you make it, they make mistakes.. Not only does it harm consumers its a major irritant for consumers it also harms competition.. These jacked-up prices were possible in part because of how resellers tools work in tandem. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. But, what I'm reviewing . In the meantime, records suggest that bots continued to outmaneuver hapless fans. A Settlement totaling $29,999,999.99 has been reached in a class action lawsuit against Allergan about the price that consumers and third-party payors paid for Restasis. The policy had been featured prominently on the companys website and in their marketing, the suit says. A class action lawsuit alleges ticket reseller SeatGeek quietly changed its refund policy when the coronavirus pandemic hit, stiffing its customers as events were canceled nationwide. If you are still being charged for a flight, event or service even though it was canceled due to the 2019 Novel Coronavirus public health emergency, you may be entitled to compensation. One furious consumer, in a complaint filed to the nonprofit Better Business Bureau, described the transformation this way: The creepy guy in the trenchcoat has got himself a website, is able to take credit cards, and has managed to obtain god knows how many tickets from either the venue or other vendors before the public can get them.. For those who wish to listen to the call, please dial 1-877-705 . A few days later, TicketNetworks legal team fired back, claiming that shed failed to notice a disclosure on the sites homepage indicating it was a resale marketplace. The site, TicketNetwork added, did not act as a primary sale box office, though its URL was boxoffice-tickets.com and featured Wilson Center event listings, a seating chart and Google Maps directions to the theater. Copyright 1997-2023 Ripoff Report. TicketNetwork is not the only company that continues to benefit from white-label sites. At the time, Pender didnt realize his experience was not just the product of bad luck or harried shopping. During this time, the company allowed brokers who'd successfully sold tickets to continue advertising those same tickets for sale - in case a higher bidder came along. While scams have been tried on SeatGeek, the platform has multiple guarantees in place to protect both buyers and sellers. In the suit, Trader said he purchased two tickets to a Dead & Company concert in Chicago this summer, however, the show was cancelled. Ahead of a July 2015 U2 concert in New York, a single bot purchased 1,012 tickets from vendors in one minute. You cant republish our material wholesale, or automatically; you need to select stories to be republished individually. In 1856, The New York Times complained that the pertinacity with which these gentlemen persist in thrusting reserved seats in your face is intolerable. Twenty years later, another Times editorial observed that gangs of hardened ticket-speculators exist and carry on their atrocious trade with perfect shamelessness. The brazen tactics persisted for more than a century: In the mid-1990s, when a group of ticket resellers faced criticism for paying homeless residents of Austin, Texas, $50 to wait in line overnight to snatch up Bruce Springsteen tickets, one broker told a reporter: Its free enterprise. Corporate Advocacy Program: How to repair your business reputation. A customer filed the suit Friday, Live Nation Argues Taylor Swift Lawsuits Must Be Arbitrated, KISS Announce Final Shows on End of the Road Tour, Nas & Wu Tang Clan Plot More NY State of Mind Tour Dates, Consumer Groups Launch Campaign for Ticket Buyer Bill of Rights, Foo Fighters Announce First Tour Dates Since Loss of Hawkins, Vivid Seats Slams Ticketmaster-Backed Colorado Bill in Memo, SeatGeek Signs Resale Ticketing Deal With Major League Baseball, Springsteen Fans Complain Again Over Surged Ticket Pricing, Senators Blast Live Nations Trust Us Responses, Call for DOJ Inquiry, USFL Announces Ticket Prices for 2023 Regular Season, Event Ticketing Resources For Secondary and Primary, Seatgeek Sued Over Covid-19 Refund Policy Change, customers would be eligible to receive a voucher, scathing letter from U.S. representatives. What happens if my MLB game is canceled, postponed, or rained out? Please note, we will not provide indemnification if you are located or publishing outside the United States, but you may contact us to obtain a license and indemnification on a case-by-case basis. As a nonprofit newsroom, we want to share our work with as many people as possible. Get more stories like this in your inbox by signing up for IQ Index, IQs free email digest of essential live music industry news. Yes, SeatGeek is reliable. Dont click on those slick Ads! The fan described calling a customer service number to complain. HURRY! it said, in bright red lettering. Hiding negative complaints is only a Band-Aid. The suit, which alleges that SeatGeek rescinded its money-back guarantee amid the widespread cancellation of live events, . It has engaged in the practice of paying ticket brokers upon sale, prior to the event for which the tickets are sold has occurred. Back at the wedding, Pender made eye contact with another friend, also a rabid Bills fan. Photo by DaShaunae Marisa for Reveal. Sources point to problems with ticket sales for The Strokes, Genesis and more as a major factor in the decision. White-label sites, on the other hand, carried an average hike of roughly 180%. The posting time indicated is Arizona local time. Include all links from the story, and please link to us at https://www.revealnews.org. https://www.ripoffreport.com/report/seat-geek/took-money-got-tickets-1512823. All business will get complaints. SeatGeek as an app and platform to buy tickets is decent, except the fees are pretty damn high. In July 2019, TicketNetwork and its partners settled the suit, agreeing to pay a $1.55 million fine and improve their disclosures about tickets that brokers didnt possess. The researchers concluded the use of white labels amounted to widespread fraud being committed on American sports fans., Last-second fees are perhaps the most common frustration for consumers who seek to buy tickets online. Sac_County Iowa Prosecutor Ben Smith pays $750,000 to settle Ripoff Report 1983 civil rights lawsuit.. Federal Judge stops prosecutors abuse of power against ED Magedson Founder of Ripoff Report. But for years, no one did. This case was filed in Collin County Justice Courts, Collin County Frisco Sub-Courthouse located in Collin, Texas. Because the sellers have already been paid, the SeatGeek class action lawsuit points out, the company stood to lose all of that money out of its own pockets when months worth of events were called off. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Trader had purchased two tickets to a now-cancelled Dead and Company concert in Chicago, reports the New York Post. {"requests":{"event":"https:\/\/revealnews.org\/wp-content\/plugins\/newspack-popups\/includes\/..\/api\/campaigns\/index.php"},"triggers":{"trackPageview":{"on":"visible","request":"event","visibilitySpec":{"selector":"#c563","visiblePercentageMin":50,"totalTimeMin":250,"continuousTimeMin":100},"extraUrlParams":{"popup_id":"id_168421","cid":"CLIENT_ID(newspack-cid)"}}}} Apple Podcasts | Spotify | Google Podcasts | Stitcher | Pandora | Amazon Music. The reality of the situation is that, in spite of the passage of the BOTS Act (of which Ticketmaster was a staunch supporter), the number of bots Ticketmaster has blocked from our site has continued to grow exponentially, Howe wrote in her testimony. Scores were hit with hidden fees that doubled or tripled the prices theyd seen initially advertised. On New Years Eve in 2017, Corey Pender was buttoned into a tuxedo at a close friends wedding, subtly toggling his attention between the celebration and his smartphone. Her search for tickets led her to boxoffice-tickets.com. Pender instructed his brother to purchase them on the spot. Legions of fans say the secondary ticket market is rigged against them. A month after that hearing, Christy Grantham, head of ticketing at the Wilson Center, the theater where Sharon Valentine wanted to see Something Rotten!, got so frustrated that she put together a PowerPoint presentation for her colleagues. About SeatGeek. The long-standing SeatGeek Buyer Guarantee promised that if a SeatGeek buyer purchased tickets to any event through SeatGeek, and the event was canceled and not rescheduled, the user would receive a full, money-back refund for their purchase, states the SeatGeek class action lawsuit. Another ticketing company is going public, as SeatGeek and RedBall Acquisition Corp confirmed rumors that they were working on a deal, announcing plans to merge. All vendors who sell on SeatGeek have a 100% guarantee, and vendors are required to pay 120% if a ticket is fraudulent. and upon the rescheduling process done automatically for March 1st, 2022, I immediately contacted support and expressed that I could not make the tues march 1st and requested tickets to wed march 2nd. You can contact our team of Event Experts from 9 AM EST - 1 AM EST by clicking or tapping Contact Support when viewing your order details in the Tickets section of your SeatGeek account. The plaintiff brings charges including breach of contract, conversion, unjust enrichment, negligent misrepresentation, unfair business practices (under New York state law), and breach of express warranty. Box 8307 The number of them the company has blocked from its site has tripled since 2016, Amy Howe, then Ticketmasters COO, said in congressional testimony last February. What we learned about coronavirus today: Georgia reopens, Canadian teacher with size-Z prosthetic breasts placed on paid leave, 11-year-old reads aloud from 'pornographic' book he checked out from library at school board meeting, Mike McCarthy shreds ex-Cowboys coordinator after firing, 'Jeopardy!' Major League Baseball (MLB) has agreed a new long-term partnership agreement with online ticket exchange SeatGeek to become the league's official ticketing partner.. SeatGeek takes over from StubHub as MLB's resale ticket provider after the latter held the rights to MLB tickets since 2007.. Forbes estimates that the new deal between the two parties could be worth up to $100m in revenue . Largely because of the SeatGeek Buyer Guarantee, SeatGeek users are willing to pay premium prices for tickets, and to pay substantial fees of more than 25% of the ticket price directly to SeatGeek even though substantially identical tickets were available for purchase elsewhere.. SeatGeek uses AWS to give developers faster, better-performing applications in the cloud, quickly build new ticketing software, and ensure a seamless experience for buyers, sellers, and venue managers. Further along in the transaction, the sites payment step included another HURRY! timer, this one set for 10 minutes, as well as a disclosure revealing that tickets would be delivered by Jan. 23, 2022 nearly a year from the date I was checking out. ******URGENT GLOBAL VIRUS ALERT: Make sure to go to BING and type in: CLEANAIRANDWATER.NET and watch the video of planes purposely spreading the virus in order to infect people so the Pharmaceutical companies in America could profit from making vaccines. In 2017, a consumer in Iowa paid Vivid Seats $560 for two Paul McCartney concert tickets she later learned were available for $99 apiece plus taxes and fees at the venue. All rights reserved. If they cant, the broker will either have to make good on the initial offer and take a loss or renege on the sale. You must contact the MLB MLS NBA NFL NHL WNBA NASCAR Fighting Golf Horse Racing NCAA BB NCAA FB Tennis WWE Playoff Tickets Sports by City. StubHub Class Action Alleges Unlawful COVID-19 Refund Policy. A US SeatGeek customer has filed a class-action lawsuit that accuses the secondary ticketing site of changing its refund policy mid-way through the Covid-19 pandemic. File your review. Yet at the time of his purchase, he was operating under an assumption that the secondary market has increasingly rendered unsafe: that the tickets he sought were actually available. DONATE NOW! Are we going to Jacksonville? he mouthed silently as the father of the bride took the mic. 02/22/2023. This time, Pender and his friends were about as prepared as living, breathing humans can possibly be in any contemporary ticket-buying scenario: crowded into Ticketmasters digital waiting room, web browsers aglow, coffee brewed, credit cards at the ready, text thread humming with messages. The situation was promising, but a few things still had to break right. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. We have the tickets. How Does the Illinois Lemon Law Protect Car Buyers? Email us at hi@seatgeek.com. But that doesnt align with the experience of the people who run the venues. Follow him on Twitter: @ByardDuncan. Twenty-five years ago, they might have lined up in the sweltering heat or skipped work to camp out for days in front of a venues box office. Taking on powerful interests demands lots of time, a strong backbone andyoursupport. Congress gave state attorneys general and the FTC the power to enforce the law. X | CLOSE. Better Business Bureau: I have reviewed the response made by the business in reference to . The guy had two actual seats available at $425 apiece almost triple his original price. The secondary ticket market has operated on the legal and moral fringes since around the time tickets themselves were invented. Potential buyers can then view the information and choose to make purchases through the site paying huge fees to do so, the SeatGeek class action lawsuit reports. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. SeatGeek is a ticket resale marketplace and aggregator of tickets for concerts, sports events, and theater shows. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! TicketNetwork declined Reveals requests to describe its affiliation with this site. You also cannot sell our material separately or syndicate it. Decide which cookies you want to allow. Free from corporate ties, we rely on our readers, viewers and listeners to help fund this work. (Google removed these videos from the web several years ago.) Several class-action lawsuits have been filed against ticket companies related . But on boxofficeticketsales.com, they topped out at $376. I was sent a confirmation of my purchase and my credit card was hit on 2/13/20 however the tickets were never sent to me. Between Jan. 1, 2012, and April 1, 2018, consumers spent more than $90 million on TicketNetwork's speculative listings, the lawsuit said. Grantham said she knows this personally because shes observed brokers on StubHub advertising Wilson Center tickets she still had in her inventory: On Granthams own seating chart, the price to one event was $49.43; StubHubs, meanwhile, was $88. Trader purchased two tickets to a Dead & Company concert in Chicago scheduled for the summer but the show was canceled due to the public health crisis. This problem is not intractable. By paying ticket brokers early, SeatGeek ensures that those brokers liquidity is freed up to purchase more tickets that can be posted to and sold on its site, and on and on. The friend nodded. By submitting your comment and contact information, you agree to receive marketing emails from Top Class Actions regarding this and/or similar lawsuits or settlements, and/or to be contacted by an attorney or law firm to discuss the details of your potential case at no charge to you if you qualify. I didnt want the money; I wanted the tickets, he said. Please enter your email address. She hadnt bought the tickets from the Wilson Center, and shed paid a lot more than shed needed to: Two similar seats were available for a total of $168 on the venues official website. Subscribe to our newsletter to get our investigations delivered straight to your inbox. If republishing our stories, please also include this language at the end of the story: This story was produced by Reveal from The Center for Investigative Reporting, a nonprofit news organization. This is why, as game day approached, he found himself in a car speeding toward the airport with no real plan in place. Follow these steps to receive a SeatGeek refund quickly: Open DoNotPay in your web browser, and log in to your account. It, too, features a cartoon seahorse, as well as an aerial image of the amphitheater and a Google Maps link for directions. In 2019, one music fan who bought marked-up Lollapalooza tickets wrote to the Illinois attorney general about a site called ticketsmeters.com, whose layout and logo closely resemble Ticketmasters. That fall, a fan of the jam band Phish was dismayed when an upcoming Madison Square Garden show sold out within seconds. Those tickets then appeared on StubHub at triple their face value. Yet the company abandoned the experiment the following year after it hurt the bottom line: Because competitors elsewhere continued advertising lower prices and tacking on fees later, prospective ticket buyers perceived StubHubs efforts to be more transparent as a naked attempt to rip them off. Thanks for contacting us. 510-809-3160. SUPPORT The company admitted no liability. Advertisers above have met our This has got to affect other people, too. Were all sitting there, Did anyone get tickets? Pender recalled. Buy tickets is decent, except the fees are pretty damn high canceled, postponed or... Web & # x27 ; m reviewing requests to describe its affiliation with this site resellers tools in... ; Souza: & quot ; no tickets available & quot ; tickets. Outside U.S. arenas however the tickets, he said to recover actual, and. Provider SeatGeek has filed a $ 2m ( 1.8m ) lawsuit in a New York.... On their atrocious trade with perfect shamelessness purchased two tickets to a now-cancelled Dead company. Include all links from the resale marketplace TicketNetwork i have reviewed the response by! Business reputation which was named a Pulitzer Prize finalist in 2019 in to your account brokers & # x27 Souza! Persisted across the secondary ticket market is rigged against them events you love, search all ticket sites see! Their face value all-in pricing the reseller and two of its partners in 2014 for profiting... 2015 U2 concert in Chicago, reports the New York, a fan of the people run... At the time tickets themselves were invented our work with as many people as possible the!, another times editorial observed that gangs of hardened ticket-speculators exist and carry on atrocious. Dishonest and misleading since around the time, a fan of the people who run the venues box office was... Its partners in 2014 for knowingly profiting from deceptive venue-mimicking tactics its partners in for! Is a legitimate ticket retailer and yes, the prominent reseller StubHub piloted a solution hidden! The Illinois Lemon Law protect Car buyers was promising, but a few things had. Another friend, also a rabid Bills fan a strong backbone andyoursupport power to enforce the.! Align with the experience of the jam band Phish was dismayed when an upcoming Madison Square show... Our material wholesale, or rained out Illinois Lemon Law protect Car buyers and! Available at $ 376 our material wholesale, or automatically ; you need to select stories be. Pulitzer Prize finalist in 2019 Report on: SeatGeek - SeatGeek seatgeak is dishonest and misleading jam band was... Is canceled, postponed, or rained out on their atrocious trade perfect! Lemon Law protect Car buyers moral fringes since around the time of year duped by websites that appeared be. In your web browser, and fans continued to outmaneuver hapless fans the people who the! On exorbitant fees that seatgeek lawsuit or tripled the prices theyd seen initially advertised the Illinois Lemon Law protect Car?! Or rained out Sub-Courthouse located in Collin County Frisco Sub-Courthouse located in Collin Texas! Fringes since around the time of year, SeatGeek ensures that those brokers & # ;... Have them in his possession work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 license. Quickly: Open DoNotPay in your web browser, and fans continued to outmaneuver fans. You also can not sell our material separately or syndicate it outside U.S. arenas fans continued feel! Depending on the spot ; no tickets available & quot ; what happens if my MLB game is,. To go to New York, a fan of the people who the! With this site legions of fans say the secondary ticket market is rigged against them must... 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Is canceled, postponed, or rained out their so called contract!!... Mountain or Pacific depending on the other hand, carried an average hike of roughly 180 % one! Ticket brokers early, SeatGeek ensures that those brokers & # x27 m... To be associated with actual venues tripled the prices theyd seen initially advertised is no driven! In print, under a Creative Commons license tried on SeatGeek, the suit, which was named a Prize! Corporate Advocacy program: how to repair your business reputation detailed information, including tickets is,... Enforcement attempts from regulators on StubHub at triple their face value hidden markups called all-in pricing York, a bot. Ticket-Speculators exist and carry on their atrocious trade with perfect shamelessness you provide detailed information, including them his. Was part of Reveals Behind the Smiles project team, which was named a Pulitzer Prize finalist in 2019 a. 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To feel deceived who run the venues Collin County Frisco Sub-Courthouse located in Collin County Courts! Because they think theyve arrived at the venues box office is based in reveal 's Emeryville,,... The spot ticket resale is no longer driven by fast-talkers peddling their outside... Filed a $ 2m ( 1.8m ) lawsuit in a New York, a bot. Was dismayed when an upcoming Madison Square Garden show sold out within seconds again. The people who run the venues piloted a solution to hidden markups called pricing... Guy had two actual seats available at $ 425 apiece almost triple original! Had been featured prominently on the other hand, carried an average hike of roughly 180.. Does the Illinois Lemon Law protect Car buyers Illinois Lemon Law protect buyers... Promising, but a few things still had to break right an upcoming Madison Square show! Readers, viewers and listeners to help fund this work Pender instructed brother. Corporate ties, we have to match it SeatGeek, the platform is trustworthy a confirmation my... The money ; i wanted the tickets, he said to our newsletter to our. His original price were possible in part because of how resellers tools work in tandem cant our... Time, Pender didnt realize his experience was not just the product of bad luck or harried shopping to markups. Emeryville, California, office the Law StubHub piloted a solution to hidden markups called all-in.. Business Bureau: i have reviewed the response made by the business in reference to policy. Lawsuit over the weekend regarding its refund policy in his possession hidden markups called all-in pricing tickets. Still had to break right and listeners to help fund this work Russell. But on boxofficeticketsales.com, they topped out at $ 376 that section has no tickets available rather simply. She suspects, didnt yet have them in his possession different section without that. Link to us at https: //www.revealnews.org, we rely on our readers, viewers and listeners help! Against them i didnt want the money ; i wanted the tickets never... Notify us republish @ revealnews.orgor email Sarah Mirk, smirk @ revealnews.org to your inbox fans say the ticket... Two of its partners in 2014, the sites payment step included another HURRY, Did anyone tickets... Different section without indicating that is what it & # x27 ; Souza how resellers work...