Can you find out who the retailer is from the code on the ticket? Ah, good, thats OK then. My ticket says see retailer for processing it doesnt say this ticket is a loser or winner. I never knew how much I won? I won $30 on a ticket I got and when I try to cash it the machine said winning ticket visit lottery to submit a prize claim form. I found some old scratch off tickets in an old purse I used to carry. Its best to check back often to see if tickets become available or to look for other potential options for attending the event. This is a whole different kettle of fish. Or it may mean a problem with your ticket/the ticket scanner (dont get too excited yet). These numbers are listed on the Contact Us page. What are the 3 things you should always ask a patient before surgery? Experiencing an error message when scanning your lottery ticket can be frustrating, to say the least, but its important to know what the message means before accepting defeat. . If the draw has literally just taken place, it will be too early to scan a ticket you will just get the results not in message. Firstly there is the simpler please see retailer message. This takes some time because they have to get this right! Some states require their lotteries to publicly identify winners, while others do not. But I can not see anywhere on this ticket that it is a winner. Its not right, I have the ticket. I scanned it inbetween some of the other tickets, and each time I tried it gave me the please take ticket to lottery retailer message. To be honest it just sounds like they were being lazy and couldnt be bothered to help you. A player may present the player's prize winning ticket in person at the Lottery's office located at 1720 Burlington Drive Suite C, Bismarck, ND 58504-7736 between the hours of 8:00 a.m. 12:00 noon and 1:00 5:00 p.m., Monday through Thats because the odds of winning any given lottery remain the same despite the numbers selected or even if you buy a ticket for every drawing. I went to the other seven eleven store and the night guy said this ticket was already cashed. We always check for winners. It wont even tell you the amount just in case that shifty looking person in the queue behind you really is looking over your shoulder to see how much youre worth. The clerk had thrown all her winners in the garbage can. Maybe you bought it on a Saturday evening but the cutoff time had already passed. Whats that about. But you might also see a more specific message where the lottery ticket says not active. I have bought so many tickets lately and wondered why Ive only won $10. A player presented a Lotto Texas ticket If you still cant tell, file a claim with the lottery anyway just in case. He just gave me back the ticket. Checking your tickets it shows you immediately on the screen whether you are the winner or not, and if you are, shows you how much money you won. Yes, you can contact the Postcode Lottery by phone. WebThese numbers are listed on the Contact Us page. . Ill explain why it happens in a moment. In addition to those reasons above, scratchers also have an extra special case the ticket roll was not activated. I have the Washington lottery app and I scanned the ticket and it says please see lottery. He scanned it at the same store. This is one of those lottery questions that can make your head spin. The payout would be very large! and check it yourself first. I have three tickets which, when I scanned them, said: see retailer. Contact the lottery company and let them know what happened, where and when (exact time if you can). In any case, if your Super Lotto ticket says cannot be processed, it would be best to contact your local lottery office to have them investigate the issue. It says contact the lottery at 803 number what does that mean? Information on the number of winners is posted on Wednesday and Saturday mornings after Mega Millions lottery security has verified winning ticket sales. Difference Between Cash Value and Annuity. Typically this means youve either won a significant amount or that your app is currently experiencing issues. Copyright 2023 Virginia Lottery All Rights Reserved. Public disclosure laws vary from state to state. I scanned my ticket it said to see retailer, she scanned it, looked at me and said it says call lottery hotline. They have a record of where each ticket was bought. Or it could be not activated rather than put on hold as they said (sometimes happens if the retailer forgets to activate the roll). When I went to scan the ticket at wawa I had a few other winners to scan as well. For instance sell me 000 and 003. NJ lottery scratch off Rejected Invalid book Status call hotline. Hi, my quick draw ticket says unable to process this ticket please see a retailer. Doesnt appear to be a winner but scanner has a triangle caution sign and says contact lottery. His didnt say cannot proceed see retailer, and really if the whole roll of tickets are not scanned in by the retailer then how can they sell it to the customer shouldnt it say on their end cant be sold or not entered into the system. . WebNext, check that the numbers you are entering exactly match what's on your ticket. Which means the results havent arrived. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-mobile-leaderboard-1','ezslot_19',168,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-mobile-leaderboard-1-0');This will ensure that all emails from Postcode Lottery are marked as safe and arent being blocked or marked as spam or junk. What can I do about it, am I just screwed? In WA state. Is there any way to track where the missing ones were cashed in. Check with the lottery in your jurisdiction. You may also purchase subscriptions for Mega Millions online in New York. Sales for the country's newest multi-state jackpot game began on May 15, 2002, and the first drawing was May 17, 2002. The drawing was done but my ticket still says results not in? First, it may be because the ticket has already been processed and is therefore invalid. If a problem persists, ask for your ticket back and contact the Kentucky Lottery Division of Security at 502-560-1804. But what did they say? In June 2005, California became the 12th member, solidifying Mega Millions as the country's most widely played multi-state jackpot game. If your ticket says see retailer, it means that you need to bring your ticket to a retailer to get a prize. And why do the scanners just say see retailer when you have won? Hopefully its good news . I do not know this for a fact because there are too many possibilities to give you an absolutely correct answer. I am assuming you won a prize in t . Cynthia Hosford // Jul 8, 2022 at 10:43 pm. Then I scanned the rest of the winners I had and all of them scanned fine. Im still not clear on whats happened here but if you suspect some kind of fraud or theft then you need contact the lottery company (or the police). Most states use a Megaplier feature in which players can increase non-jackpot prize winnings by 2, 3, 4 or 5 times. This could be because youve forgotten what day it is hey, it happens. Just wondering. Youre suggesting he kept your big winner how much was the win on the 4th ticket? I am unable to check my lottery scratch off ticket saying my phone is not supportive why? If you have the ticket Id just put in a claim yourself. But do try taking your case to the lottery company. WebDue to the high number of prospective winning ticket claims and temporary changes to Lottery operations during the pandemic, it may take 7 to 9 weeks for verified Mine could have been a 5 number or 6 winners I never got to check the numbers. Dylan T Ulrich // Apr 19, 2022 at 11:04 am. It didn't take long for players in other states to join the mega fun! I play the Lotto America and I checked all my tickets today and on the last ticket it told me to present my ticket to a lottery retailer. I am sure now he ripped me off and kept my big winner. Never heard anything like it before, if anybody knows or had a similar incident please let me know. Lesson learned. Have you won a great prize? When your lottery ticket says see retailer, but it does NOT mention anything about cannot process, heres what it can mean:-. How much of My Lottery Dream Home is real? I got my tickets, had no winners. Please help me! All prizes are subject to income taxes. Check your ticket closely and see which draw dates are printed on it (all tickets will state what draw dates they cover). We want to provide you with the most comprehensive information about, the Virginia Lottery, and we want to do so in a timely manner. Which means the results havent arrived. But if you didnt play the game as intended to see if you won, then you dont know if you refunded a winning or losing ticket. If the ticket is damaged and unable to be scanned in, its best to put in a claim form if theres a chance youve won. Can a Mega Millions jackpot winner claim the prize anonymously? The winners are listed according to the date that they won, so you can easily search for your own postcode to see if it has been a winner in the past. I played a $5 Bingo and won $125. However, you can ask for a reprint of the receipt. The lottery. For general inquiries, you can reach out to the CA Lotterys Public Information Office at 1-510-670-5660. It could. Please let me know or guide me to who I should contact. When I scanned the tickets 3 of my tickets said winner. Home Blog Lottery Questions Why Does My Lottery Ticket Say Results Not In? You cant win any legitimate lottery if you didnt buy a ticket. Did you not ask why? Unfortunately, you cannot access the national Lottery if you are located outside of the country that it operates in. Following a record $363 million Big Game jackpot in 2000, interest in multi-state games was at an all-time high. In May 2002, New York and Ohio joined Georgia, Illinois, Maryland, Massachusetts, Michigan, New Jersey and Virginia to create Mega Millions! Im pretty sure they dont have to do anything if it was a withdrawn ticket, but you may get a more favorable result if they (the retailer really) accept they are at fault. What happened is someone took a few tickets out of 3 $6 dollar bundles I had not checked yet. Wow, when I scanned my ticket a year ago it said congratulations see retailer. So only once everything has been triple checked and signed-off will the confirmed result be available to the lottery scanners and terminals. She took my money because over $599 and it says see the retailer because I won something. Which is why the terminal is asking for the scratch pin (which is a hidden i.e. Today I keep them close & check them often. Message says: Game not available. His screen was off at first then he turned it on and I only saw 3 winning tickets which he paid me $15 for and then he said here you can check your tickets again at the machine to make sure. Check with your state lottery for more specific information. Is that like a definite that its a winner? Your Lottery ticket may say Cannot process contact Lottery California due to a number of potential reasons. Or possibly even the # symbol which some people read as number (also called hash or pound). Please keepin mind that playing the lottery is a form of gambling and can be addictive; if you or someone you know might have a gambling problem, please visit GemCare.co.uk for details on how you can get help. It is important to note that this timeline may vary depending on which state you purchased the ticket in and the paperwork requirements needed to redeem a ticket. Dylan T Ulrich // Apr 19, 2022 at 8:20 pm. Go to the lottery office and tell them what happened. Thank you. More information. Should I play the same lottery numbers, Lost was a super popular TV show broadcast back in 2004-2010 (covering 6 seasons). Wed all be interested to know (especially if its really good news! Could an e22 code mean the ticket expired? This is the first thing to understand there are 2 main kinds of these messages. Never allow a retailer to charge you a fee, commission, or tax for cashing your ticket (s). No, theres no way to track them. I tried to claim a $1000 winner, they said the claim cant be processed claim at lottery. Just wait and see I guess . Subscribe To Comments? First, check your spam folder to see if the lottery company have replied. Same happened to me, what did you do about this? Or just dont buy there again, go to a store where you get good service. My friend wants to know if I will be reimbursed immediately for my prize should I win the jackpot. You can play Mega Millions in 45 states plus the District of Columbia and the U. S. Virgin Islands; a total of 47 jurisdictions. You can also find past winning numbers for each draw, which can help you see if your postcode was a winner in any draw. Sounds pretty suspicious I recommend reporting this. It generally takes longer to process claims for larger prizes, such as Powerball and Mega Millions. The customer service agents should be able to goal your questions and help you determine whether or not your ticket is still valid and eligible for the games prize pool. I took in several tickets to be cashed in and checked. It should just work again if you try it later. Or it could be an expired ticket (was it a scratcher? Cuz Im pretty sure there was at least one other of the same ticket in the stack of winners I had taken to check and that one scanned fine. It is possible that the emails from Postcode Lottery are being marked as spam in your email account and are getting sent to the spam folder. We're closed weekends and holidays but would love to help you Monday through Friday, 8:30 a.m. to 5 p.m. All of our Customer Service Centers are listed below. Read more about this in why does my lottery ticket say results not in? If you are in Georgia, Illinois, Kentucky, Michigan, New Hampshire, North Carolina, North Dakota, Pennsylvania, Virginia, or the District of Columbia, you may buy Mega Millions tickets online by registering with the lotteries in those jurisdictions. The Federal income tax is a flat 25% of the total winnings, and the California state income tax rate is also a flat rate of 9.3%. Never blindly hand over what could be worth millions to anyone else . Just the Jackpot is an exciting option, available in some states, that allows players to get two chances at the jackpot for just $3.00. Sounds like there was a problem with the self-scan machine they need to talk to the main lottery computers to check your ticket, so if it couldnt connect temporarily then youd get a cannot process message. Just bear in mind that in Texas tickets expire 180 days after the closing date of the game, so if these are really old tickets then you might be out of luck. Disclaimer: To play any of the online lotteries featured on this site, you need to be an adult (usually 18 years of age or older) and visiting from a jurisdiction in which playing online lotteriesis legal. Customize your alerts by adding the ones most relevant to your gameplay below. Find your lottery on our Where to Play page for more information. When I scanned my Powerball draw ticket, it said it cannot process see retailer. So it could be either. Don't forget to check out our Frequently Asked Questions. Lastly, it could be due to a technical issue that is preventing the ticket from being processed. You may find that we've already answered your question, and we're totally game for saving you that extra phone call or email! Or it can mean a problem with your ticket/the ticket scanner (so dont get too excited just yet).The best thing to do here is to manually check the ticket yourself (i.e. Your ticket will say invalid if the ticket has expired (yes, lottery tickets do expire).Scratch off tickets do have an expiry date. Finally, if the above steps dont help, the emails might be blocked by your internet service provider. Did you try any of the suggestions I provided above? Anna Ledbetter // Aug 8, 2020 at 10:58 pm. Double check the ticket again to be sure. The scanner said to see the retailer. They will then confirm your win and arrange for the cash prize to be paid to you. I scanned a ticket today it said see clerk. Notify me of followup comments by email, P.S. Do NOT include any dashes (-), spaces or other characters. Many thanks for your service." To be honest it sounds more likely that the scanner actually just said Winner $3. Also do come back and tell us what happens with your ticket wed all love to know if you managed to sort it out. I scanned a Super Lotto Plus ticket 5/29/21. Check No.2 above result has not yet been confirmed thats the most likely reason. I never seen that message again he even gave me the 3 winners he paid me for. Your lottery ticket says 'results not in' because it's too early to check that ticket. The lottery network itself could be experiencing errors. Try a different store/scanner. Im experiencing the same thing. There will be a second printout saying players copy to give to the winner but they do not get the winning ticket back. Therefore, it is always important to check the relevant local regulations and laws prior to attempting to purchase a ticket. Just try again later or check the official lottery company website for the results. Where does that lottery prize money come from?. I play the lotto America and when I checked my ticket at the lottery machine it told me to present my ticket to the lottery retailer and thats all if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'remodelormove_com-leader-2','ezslot_16',165,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-2-0');The Lotterys customer service representatives should be able to provide a more accurate timeline on when they expect the claim to be processed. Additionally, some national Lotteries may be restricted to those located within the jurisdictions of the particular lottery. What does it mean? Im a paying customer and very upset cause this isnt the first time it happened thank you. ET 12 a.m. Many thanks for your service." The easiest way to do this is to check the Postcode Lotterys official winner list, which lists all the winning postcodes since the first draw in 2005. Let us know how it turns out (good news hopefully)? Is that possible? Ive never heard of a scanner saying literally winner number 2. :- https://www.lottery-guy.com/lgblog/ticket-says-see-retailer/#cannot-process. Self-scan machines used to announce a winner, but there were some cases of people stealing tickets from winners identified in this way. When playing instant-win lottery tickets, you can only win a prize of up to a certain amount. Sure upset me to no end and the lottery commission should honor the winners. Just the Jackpot tickets are not eligible for any other prize levels. I said you need to call the 800 number. You choose six numbers and there are nine exciting ways to win in the game. Mistakes do happen so its wise to check your ticket is exactly what you wanted before you leave the store. They will decide whether to honour your winnings. Maybe it was a winner, maybe it was a ticket that hadnt been activated. I cashed one in May for $1000 at an authorized agent (gas station) and it was fine, got my cash and left, so I dont know whats going on really that collections thing was on there back then as well. You typically have 180 days (approximately 6 months) to redeem a Super Lotto ticket. Additionally, you can use the CA Lottery website to search the status of a ticket, find out if the ticket is a winner, look up where you won, or complete a claim form. Did you ever find out what this means? If your concern involves date of birth or Social Security number, please include your phone number in the Comments section along with a description of your difficulty, and the Lottery will call you to obtain the sensitive information needed to resolve your concern. Any questions though just hit me up in the comments below. Try scanning it again later. If so, you will need to contact the Kentucky Lottery Accounting department at 1-800-937-8946 and select Option 2. Does it say not a winner or see retailer..? So however you are scanning the ticket it can mean:-. While most accounting is handled by each member state individually, key duties such as projecting jackpots, budgeting and expenditures, settlements of draw and wagering data, financial settlements (prize expense shares and banking/cash settlements), monitoring of draw data and statistics, public relations, draw show production and broadcasting, technical duties (i.e. And obviously the thieves dont know the access codes/passwords to be able to activate the tickets. Prizes of $600 or less may be claimed at any West Virginia Lottery retailer with a lottery terminal. Heres what cannot process claim at lottery is most likely to mean. Were they supposed to tell me more? It probably means the ticket roll was not activated see here. If tickets are sold out, it is possible that the event may be adding additional showings or making tickets available through secondary outlets, but this is not always the case. Sara Townsend // Feb 25, 2023 at 11:35 am. If a jackpot prize is not claimed within the required time limit (which varies by state), each participating state in the Mega Millions game will get back all the money that state contributed to the unclaimed jackpot. I explain more about this scratch off says see retailer case here. You cant take the tickets back into the retailer and have them replace the ticket that says cannot process see retailer so in reality the customer is screwed, 1 with a ticket thats cannot process and if you want another ticket youre having to pay when it should be reimbursed. As a security measure, each roll of tickets is activated before going on sale. Im really stumped. I dont think so, its a machine error code. Therefore, the total amount of income tax owed on a $1,000 Lottery ticket in California would be $327.00 ($250.00 for Federal taxes and $77.00 for state taxes). Then the next day I scanned it again and it says not a winner. You can also claim tickets by completing a claim form and mailing them to our office. play the game!) All prizes can be cashed there, usually within a half hour! The best way to get an update on the status of your lottery claim is to contact the Lotterys claim department directly. Right here on the official Mega Millions website. This is with both lottery and with scratch off tickets. I did it right I thought that was odd but I did it he gave me back several tickets all that I had given him except the one that said see retailer. I scanned my Super Lotto ticket on my lotto phone app and it said this ticket cannot be processed contact 1-800-lottery what does that mean? Winners who choose the annuity method will receive an immediate payment followed by 29 annual Mega Millions payments. These scams all have one thing in common: They try to trick you into sending them money or personal information by claiming that you have won a large lottery prize. Or it could be a genuine mistake. If it isnt, then it doesnt really matter. You can also ask questions by emailing them at [emailprotected] com. I scanned my hit 5 ticket and the response says see clerk then says one free ticket then says winner what does this mean? That prize can no longer be claimed. Its free and includes lots of great tips on improving your chances of winning. Daniel Hernandez // Sep 29, 2021 at 11:30 am. The Postcode Lottery customer support team operates from 9:00am to 5:00pm Monday to Friday, and can be contacted on the free-phone number, 0808 10 98 765, or by email at [[emailprotected] co. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'remodelormove_com-leader-3','ezslot_17',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-3-0');The team will be happy to answer any questions you may have regarding the lottery, or help to process any changes you may want to make to your account. What could that possibly mean? Then my wife presented her winning tickets, got her new ones, but the clerk said she had no winners. Take to retailer. Do you have a question we haven't answered? What does that mean? It happens quite often with lottery apps. They should always give the ticket back to you? I dont believe she handed me the same ticket back, because when I checked my ticket I only had 1 number, what should I do? The Customer Service team is available Monday through Friday, 7:00 AM to 6:00 PM Pacific Time. I have a scratch-off that says file a claim and the nothing amount appears and theres no winning combination and the rest of ticket says no winner. I'll explain why it happens. WebMost likely because you have won over a certain minimum amount (varies, $100-$500, often) and the retailer/sales agent needs to verify for payout..or, youve won even This is not true winners are kept by the store with the winning printout to be stapled to the ticket. I took it and he told me the ticket expired and gave me $10 back. Claim periods vary by jurisdiction based on local rules and regulations, so the time period for claiming prizes ranges from 90 days to one year from the draw date. WebWhen using Check A Ticket and the message reads Sorry this ticket cannot be processed. Jennifer Gibson // Nov 8, 2022 at 1:28 pm. Could this be lost in translation? There are various messages you can get back if you get the cannot process message see why does my lottery ticket say cannot process contact lottery. It could just mean that theres an issue with your physical ticket that prevented it from scanning properly. So always check your tickets with the lotto website before you go to cash them in. That code is logged when a lottery ticket is sold or a winning scratcher is scanned by the retailer, so the lottery company will then have a record. Unlike some multi-state or multi-country lotteries that have central offices, all Mega Millions duties are shared by member states as part of their membership in the game. Hello! Remember that if you purchase the Megaplier for an extra $1 (available in most states), your non-jackpot prize is multiplied by that Megaplier; a table summarizing Megaplier payouts is also on the How to Play page. Trust us, we'd love to see you! Why if the machine was operated normally. Or give it back to you? They are well researched also.". If it really says not a winner, then it most likely isnt. If you stumble into issues with your ticket, its important to ask questions and consider every possible scenario. LIVE CHAT is available from 8 a.m. Why does my Illinois Powerball ticket say Scratch Pin when scanned by a retailer? If you win up to $599, you can collect from any lottery retailer. But also just check the numbers to see if its a winner. Call Hotline will display when a validation is attempted on a ticket from a My ticket says call 1-800 LOTTERY what does that mean? I purchased two $10 tickets at a convenience store. This is different to the cannot process message. Personally I dont put up with bad service like this. What the heck I have never heard of this. Ill explain why it happens in a moment. Frequently Asked Questions to help you find the information you need. Seriously, that is the reason. For example, in some states tickets issued at a lottery retailer must be redeemed at the same retailer or at a Lottery District Office within the same state. P.S. Or getting told theyd won the jackpot when they actually hadnt? He said he saw it say winner number 2. You can also call a player information telephone number in each Mega Millions state. So I threw them out and now Im literally so upset because I really could use any winings at all :'( I am so bad at checking overy ticket so I always scan them to see if Ive won. Cannot process contact Lottery usually refers to a situation where a person, usually through a website or app, is attempting to enter a lottery, but for some reason, their contact information (name, address, phone number, etc. ) Then I tried the Crossword again and it still gave me the same message. Well last week I had three tickets that scanned and said see retailer and I thought maybe the barcode was just unreadable. For winnings of up to $599 dollars, the cashier should pay you if they have that amount of cash, but in case they dont have it, every other store that sells lotto should pay you the amount of the winning ticket. 00 for a $1,000 Lottery ticket in California. In a lotto game like Mega Millions, the order in which the numbers are drawn does not matter. Typically you can mail it to the State Lotto Office (call first) and they will validate it and send you a check. So does that mean I dont get the winnings, I dont think thats fair I won $440. Assuming you are referring to U.S based lotto. I have noticed in my local state that if you are talking about a scratch off ticket it could be a co If youre not sure where that was, then put in a claim form for them (assuming there is something to claim). The machine said please see retailer for assistance service required? He scanned it and he said I won a free ticket. Use the scanners as a double check. For larger prizes of $600 or more, you have the option to receive your winnings in an annuity where the prize is paid out in 30 annual payments over 29 consecutive years with each payment 5% larger than the previous one. N'T forget to check that the scanner actually just said winner $ 3 it a. Guide me to no end and the night guy said this ticket that it operates in a ticket if really. Finally, if anybody knows or had a similar incident please let me know your physical ticket hadnt! Its free and includes lots of great tips on improving your chances of winning inquiries, you can reach to! Office and tell us what happens with your ticket back and tell them what happened means youve won. Specific message where the lottery anyway just in case activated before going on sale signed-off will confirmed... Reprint of the particular lottery question we have n't answered for my prize I. 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